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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

Good choice

A great service overall. Very accessible. Reviewed on: 25th August 2021

Credit union

I have been with credit union for many years now,they have helped me out many a year I always get a loan around Christmas to help me with all the things I need,I have nothing but great service from credit union fast on all loans going through I had a first extol doing it online with them last year which I was weary about but I shouldn’t have bothered the service was so fast it was great,well done credit union I’d be lost without his brilliant service Reviewed on: 25th August 2021

Brilliant

Respectful fair understanding trustworthy friendly and the best around Reviewed on: 25th August 2021

Brilliant loan company

Brilliant loan company and good affordable repayments Reviewed on: 25th August 2021

Used Credit Union for years now and always helped me when needed

I use credit union for loans and have always been happy with the fair rates and ease of application Reviewed on: 25th August 2021

Great quick service

Efficient delivery of services available Reviewed on: 25th August 2021

Saved my mental health!!

I was struggling financially and wasn’t accepted for loans elsewhere, until I came across hull credit union. They gave me great advice and offered me an affordable loan that pretty much saved my mental health when I was struggling. Amazing at what they do and so support throughout everything, thank you. Reviewed on: 23rd August 2021

Amazing company

Very fair company low interest rates. The people I have spoken to over the phone are very friendly and helpful. Transactions run smoothly and everything is explained clearly and in a way everyone can understand. The workers here are very customer based and try the upmost hardest to help and one possible. If I could give more than 5 stars I most definitely would! Reviewed on: 22nd August 2021

Top company and great services

Applied for a loan and it was straight forward from start to finish. Reviewed on: 19th August 2021

Amazing customer service

Absolutely lovely people no matter who I have spoken to and always give me the information I need, very understanding. Reviewed on: 18th August 2021

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