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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

Amazing company

Always so helpful on phone in person always polite do all they can to help Reviewed on: 16th August 2021

credit loan

Hey Credit Union is the best place to go for a loan their price is so fair and they will always help you like they did for me great staff very friendly Reviewed on: 16th August 2021

Fabulous service

Always a friendly service, quick to help, and non judgemental. Reviewed on: 11th August 2021

Really easy

Always been easy and a pleasant experience. Staff are easy to speak to and make you feel comfortable and explain everything properly. Reviewed on: 9th August 2021

Absolutely fantastic

I would highly recommend. I’ve never felt my money is so safe. Reviewed on: 8th August 2021

Clawed my way out of dept

After trying to pay off a credit card,an over draft I had for 20 years and a lone for years and years. I managed to pay off my debt thanks to the Credit union . I took advantage of the key worker lone. The best thing was only paying interest on the outstanding balance. This enabled me to actually pay off the debt and not just keep the wolf from the door. Now when I get paid I am able to treat myself and buy things for my home. The garden has never looked so good. Also my mental health has improved greatly. Reviewed on: 6th August 2021

Excellent customer service

Excellent friendly customer service Reviewed on: 3rd August 2021

Excellent

Always friendly polite and professional team Reviewed on: 3rd August 2021

Lovely customer service

Always there to hand when needed and very polite in where they deal with everyone's situation Reviewed on: 3rd August 2021

Friendly fast loans fantastic

Since starting to get loans from here they have being so friendly and the loan process is so fast and easy thank you credit union Reviewed on: 30th July 2021

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