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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (564 reviews)

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4.98

Based on 564 reviews, last reviewed 31st Aug 2025

70% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Very satisfied and very easy to apply Very satisfied and very easy to apply Reviewed on: 31st August 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Loans reviews (564)

The friends and family orientated company

I have been with HeyCu for a good few yrs now and they have saved many a Christmas for us. I have both Loans and Savings with them. The fact they don't charge ridiculous amounts of interest means you are not scrambling to pay back huge amounts and never getting ontop of your finances. Always eager to help if they can and the Savings accounts are a blessing. Couldn't recommend them enough. Reviewed on: 27th July 2021

Great

had nothing but great SERVICE can complain to much easy process Reviewed on: 20th July 2021

Excellent

Amazing customer service, friendly staff, all round thumbs up Reviewed on: 13th July 2021

amazing service

amazing customer service with affordable loans. Goole branch is fantastic. Reviewed on: 13th July 2021

Amazing loan

I would highly recommend hey credit union after struggling to find the money for home improvements they came to the rescue with affordable repayments. Reviewed on: 12th July 2021

loan

very quick and easy process, the team explained things clearly and always happy to answer any questions either via the app or on the phone, would highly recommend Reviewed on: 7th July 2021

Best place for me to get a loan

Fair, very friendly staff. Highly recomend Reviewed on: 7th July 2021

Good experience

always had a good experience with credit union lovely people, always friendly, easy to sign upto and always there to help Reviewed on: 6th July 2021

Affordable Loan

I needed help and asked credit union. They were amazing and the help they gave me got me back in my feet, so much respect for this company Reviewed on: 5th July 2021

Easy, great, friendly

I took out a loan with hey credit union in Goole when I needed to move house and again when I needed help for fees for a transfer of equity, it was really quick and the girls were amazing friendly and helpful, now ive paid off my loan my payments are now a savings account which has come in really useful! Reviewed on: 3rd July 2021

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