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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.99 (338 reviews)

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5.00

Based on 338 reviews, last reviewed 24th May 2025

26800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

3 star

2 star

1 star

Latest highest rating:

5

Always very friendly and very helpful Always very friendly and very helpful Reviewed on: 24th May 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union Loans reviews (338)

Review of the HEY Credit Union, Loans:

Always helpful and never have to wait long for a rep...

Always helpful and never have to wait long for a reply ! always made to feel at ease Reviewed on: 21st May 2025

HEY credit union nailed it

HEY credit union have made the experience super easy. The whole process is smooth and easy, communication is prompt, empathetic and straight to the point. I couldn't recommend them more Reviewed on: 21st May 2025

The process was stress free.

The process was stress free. The checks were done using modern technology. The decision was made in a speedy manner. The staff were so polite and helpful. The big banks would learn a lot from HEY customer service Reviewed on: 21st May 2025

It is seamless and quite encouraging to be recommend...

It is seamless and quite encouraging to be recommended by me Reviewed on: 21st May 2025

I've used heycu for years.

I've used heycu for years. It's simple easy and convenient. The staff have always been amazing super helpful and just all round lovely people. I use the childbenefit plan and it's so convenient and simple. I apply for the loan , switch my child benefit payment to credit union and that payd off my loan, and the extra goes into a savings pot that I can access anytime. I honestly can't recommend this service enough and I intend to keep on you using heycu Reviewed on: 21st May 2025

A loan for my garden makeover

Now that I’m semi retired I’m finding managing my garden a bit of a problem so decided to give it a make over. I applied for a loan from HEY credit union to get the job done.It really couldn’t have been easier, it was quick and the staff were so understanding and friendly.The loan was in my account within days. I’m now in the process of getting quotes knowing I don’t have to worry about not having enough to get work done. Reviewed on: 21st May 2025

CU have been amazing every time.

CU have been amazing both times i required a loan. The first one I took out to replace my boiler even paid back interest when my loan was paid. They have always been very supportive and kind during any conversations we have needed, they have walked me through every decision and helped me greatly. Reviewed on: 21st May 2025

Great service, friendly, helpful staff.

Great service, friendly, helpful staff. Reviewed on: 21st May 2025

Very friendly and gave lots of good advice

Very friendly and gave lots of good advice Reviewed on: 21st May 2025

Very good heycc

Very good service would highly recommend Reviewed on: 21st May 2025

Telephony Staff are very helpful and always give a b...

Telephony Staff are very helpful and always give a brilliant service, money paid into bank after 2pm on same day highly recommend HEY credit when needing a loan. I also save with credit union which i also recommend Reviewed on: 21st May 2025

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