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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

I have savings and school uniform loan excellent ser...

I have savings and school uniform loan excellent service quick replys customer service amazing Reviewed on: 8th July 2025

Wouldn't go anywhere else

They have always been friendly, efficient and very helpful. They respond quickly. I have been a customer for years now and would never get a load from anyone else Reviewed on: 7th July 2025

Iv been wirh credit union for 15 years would highly...

Iv been wirh credit union for 15 years would highly recommend it couldn't of done many Christmas without them. Reviewed on: 6th July 2025

Affortable rates, easy to apply online.

Affortable rates, easy to apply online. Fast decision, friendly staff. Reviewed on: 5th July 2025

Nice helpful friendly staff, nothing is too much tro...

Nice helpful friendly staff, nothing is too much trouble for them, as I wanted to take a loan out with them they helped me with the paperwork etc. credit union have a really good interest rate on loans and also their Christmas savings account and savings account are so good Reviewed on: 4th July 2025

Always happy to help as a long standing customer, fr...

Always happy to help as a long standing customer, friendly staff, execellent rates on lones, match like for like on savings and interest, comfortable calm enviroment Reviewed on: 3rd July 2025

I have been with credit union for 20years now...

I have been with credit union for nearly 20years now & I have stuck with them for that long because there customer care is excellent & there interest rates are the best around! So yeah hull credit union in one word is ,EXCELLENT Reviewed on: 3rd July 2025

Its great

Its a great way to get a loan, but also save as you pay back your loan. Reviewed on: 2nd July 2025

Great credit union , just lovely to know they are th...

Great credit union , just lovely to know they are there when needed Reviewed on: 1st July 2025

Brilliant service always has been very friendly

Brilliant service always has been very friendly Reviewed on: 30th June 2025

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