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HEY Credit Union: Loans reviews

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4.99
Based on 379 reviews, last reviewed 12th Jun 2025
30700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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99%
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1%
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Latest highest rating:

5

Friendly, easy to use and so helpful Friendly, easy to use and so helpful Reviewed on: 12th June 2025
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KC

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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Review HEY Credit Union: Loans now

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HEY Credit Union Loans reviews (379)

Loans and banking

5
They are very helpful and understanding for loans and always make me feel understood Reviewed on: 21st May 2025
Anthony j powell 's avatar
Anthony j powell

HEY credit union nailed it

5
HEY credit union have made the experience super easy. The whole process is smooth and easy, communication is prompt, empathetic and straight to the point. I couldn't recommend them more Reviewed on: 21st May 2025
Laura O's avatar
Laura O

The process was stress free.

5
The process was stress free. The checks were done using modern technology. The decision was made in a speedy manner. The staff were so polite and helpful. The big banks would learn a lot from HEY customer service Reviewed on: 21st May 2025
Sheila's avatar
Sheila

It is seamless and quite encouraging to be recommend...

5
It is seamless and quite encouraging to be recommended by me Reviewed on: 21st May 2025
Eseigbe Anthony Edeigba's avatar
Eseigbe Anthony Edeigba

I've used heycu for years.

5
I've used heycu for years. It's simple easy and convenient. The staff have always been amazing super helpful and just all round lovely people. I use the childbenefit plan and it's so convenient and simple. I apply for the loan , switch my child benefit payment to credit union and that payd off my loan, and the extra goes into a savings pot that I can access anytime. I honestly can't recommend this service enough and I intend to keep on you using heycu Reviewed on: 21st May 2025
Rox's avatar
Rox

A loan for my garden makeover

5
Now that I’m semi retired I’m finding managing my garden a bit of a problem so decided to give it a make over. I applied for a loan from HEY credit union to get the job done.It really couldn’t have been easier, it was quick and the staff were so understanding and friendly.The loan was in my account within days. I’m now in the process of getting quotes knowing I don’t have to worry about not having enough to get work done. Reviewed on: 21st May 2025
Gina T's avatar
Gina T

CU have been amazing every time.

5
CU have been amazing both times i required a loan. The first one I took out to replace my boiler even paid back interest when my loan was paid. They have always been very supportive and kind during any conversations we have needed, they have walked me through every decision and helped me greatly. Reviewed on: 21st May 2025
Jem R's avatar
Jem R

Great service, friendly, helpful staff.

5
Great service, friendly, helpful staff. Reviewed on: 21st May 2025
Christine H's avatar
Christine H

Very friendly and gave lots of good advice

5
Very friendly and gave lots of good advice Reviewed on: 21st May 2025
Michelle F's avatar
Michelle F

Very good heycc

5
Very good service would highly recommend Reviewed on: 21st May 2025
Robert Martindale's avatar
Robert Martindale

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