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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.96 (603 reviews)

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4.96

Based on 603 reviews, last reviewed 3rd Aug 2025

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

Chatty helpfull Always chatty smiling and very happy to help with all my questions Reviewed on: 3rd August 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Savings reviews (603)

I love the personal customer service.

I have been saving for about ten years. Firstly, direct from my pay packet. But then I carried on once I changed jobs. It is so nice to deal with real people- excellent customer service. And to know that my money is doing good to help others. Reviewed on: 1st June 2025

HEY credit union

Been a customer for years and happy with their service Reviewed on: 31st May 2025

Top Notch

Great organisation which I would recommend to friends and family Reviewed on: 31st May 2025

Great service for all

Customer focused, professional and easy to access services. Reviewed on: 31st May 2025

10 yeears great servicee

Been with credit union for almost 10 years now. They deduct from my salary at source (it's got to the point I don't even miss it) and my money is readily available to withdraw online whenever I need it. Reviewed on: 30th May 2025

Joining bonus and quick payment of funds back at Chr...

Joining bonus and quick payment of funds back at Christmas time - just what was needed Reviewed on: 29th May 2025

Always polite conversation and no one raises their v...

Always polite conversation and no one raises their voice when I visit the credit union. My account is never discussed without the proper authorisation. Reviewed on: 28th May 2025

HEY Credit Union, who knew?

Brilliant service and support offered by Hull and ER Credit Union. I struggle to get in to the building due to real life pressure. I’m able to do all my business and banking with them online or over the phone. Staff are brilliant and always helpful. What’s more important never in a queue on the phone or on hold for having to listen to music. HEY CU pick up the phone every time and immediately. My business with them usually completed within a minute or two. I never part leaving disappointed or frustrated. They know me, my business and they are small enough as a union in which I feel I know them. They deserve all the plaudits and recognition that come their way. Another observation from when I’ve physically gone in the building to bank is that they invest in training their staff. They also believe in giving younger people opportunities in the work place and banking. Thus demonstrating their commitment to the long term aims, objectives and future of HEY Credit Union. Reviewed on: 28th May 2025

Easy to set up.

Easy to set up. Easy to see progress of my Christmas savings Reviewed on: 28th May 2025

Everything is done so quickly.

Everything is done so quickly. Every interaction has been very satisfying Reviewed on: 27th May 2025

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