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HEY Credit Union: Savings reviews

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4.96
Based on 603 reviews, last reviewed 3rd Aug 2025
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

5

Chatty helpfull Always chatty smiling and very happy to help with all my questions Reviewed on: 3rd August 2025
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P B

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Savings reviews (603)

Fantastic customer service

5
Very helpful friendly staff & always great customer service. Reviewed on: 27th May 2025
Amanda S's avatar
Amanda S

Saving while supporting local community

4
I love being able to save in a way that supports the local community in Hull and East Yorkshire and facilitates people being able to access financial services including savings and loans who otherwise might not be able to. Reviewed on: 27th May 2025
Nicole S's avatar
Nicole S

Can tell I'm a valued customer by their responses.

5
Have had some minor issues all created by me! They have resolved them very quickly and offer a personalised service second to none. Reviewed on: 27th May 2025
Paul Lum's avatar
Paul Lum

Fantastic customer service

5
Staff are always friendly and willing to help. Reviewed on: 27th May 2025
Hazel J's avatar
Hazel J

They have a local branch!

5
They have a local branch! All the big banks are closing theirs but you can actually go in to the credit union and deal with real people instead of AI chatbots! They’re friendly, professional and local. Reviewed on: 26th May 2025
Peter's avatar
Peter

Reassuring, ethical banking for Community Building

5
The information is very clear on the website and on the occassions I've phoned the customer service has been very welcoming, efficient and reassuring. Reviewed on: 26th May 2025
dawn w's avatar
dawn w

Staff are very helpful and professional.

5
Staff are very helpful and professional. Always ready to listen and advise. They are very knowledgeable about what services they offer and how they can help customers to save and get the best deals. Reviewed on: 26th May 2025
DeeDe's avatar
DeeDe

friendly, supportive and competative rates, ive been...

5
friendly, supportive and competative rates, ive been with HEY credit union for over 5 years and started saving with them through my employers recommendation,. its great to support a local credit union and the savings options they offer. Reviewed on: 25th May 2025
Ruth K's avatar
Ruth K

Great service

5
Great service—fuss-free deposits have helped me build a little savings pot! Communication is always quick and helpful whenever I’ve needed support. Highly recommend! Reviewed on: 25th May 2025
Hayley K's avatar
Hayley K

Easy saving system through my work and very easy wit...

5
Easy saving system through my work and very easy withdrawal system when I need to access money. No issues at all Reviewed on: 25th May 2025
Samuel W's avatar
Samuel W

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