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HEY Credit Union: Savings reviews

4.96
Based on 602 reviews, last reviewed 18th Jul 2025
580% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
2 star
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1 star
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Latest highest rating:

5

Easy payroll deductions. Easy payroll deductions. Great for Christmas savings. Reviewed on: 18th July 2025
Mark G's avatar
Mark G

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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HEY Credit Union Savings reviews (602)

Saving while supporting local community

4
I love being able to save in a way that supports the local community in Hull and East Yorkshire and facilitates people being able to access financial services including savings and loans who otherwise might not be able to. Reviewed on: 27th May 2025

Can tell I'm a valued customer by their responses.

5
Have had some minor issues all created by me! They have resolved them very quickly and offer a personalised service second to none. Reviewed on: 27th May 2025

Fantastic customer service

5
Staff are always friendly and willing to help. Reviewed on: 27th May 2025

They have a local branch!

5
They have a local branch! All the big banks are closing theirs but you can actually go in to the credit union and deal with real people instead of AI chatbots! They’re friendly, professional and local. Reviewed on: 26th May 2025

Reassuring, ethical banking for Community Building

5
The information is very clear on the website and on the occassions I've phoned the customer service has been very welcoming, efficient and reassuring. Reviewed on: 26th May 2025

Staff are very helpful and professional.

5
Staff are very helpful and professional. Always ready to listen and advise. They are very knowledgeable about what services they offer and how they can help customers to save and get the best deals. Reviewed on: 26th May 2025

friendly, supportive and competative rates, ive been...

5
friendly, supportive and competative rates, ive been with HEY credit union for over 5 years and started saving with them through my employers recommendation,. its great to support a local credit union and the savings options they offer. Reviewed on: 25th May 2025

Great service

5
Great service—fuss-free deposits have helped me build a little savings pot! Communication is always quick and helpful whenever I’ve needed support. Highly recommend! Reviewed on: 25th May 2025

Easy saving system through my work and very easy wit...

5
Easy saving system through my work and very easy withdrawal system when I need to access money. No issues at all Reviewed on: 25th May 2025

Very Good

5
Good, fair rates of interest. Easy savings Reviewed on: 24th May 2025

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