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HEY Credit Union: Savings reviews

View other HEY Credit Union products
4.91
Based on 605 reviews, last reviewed 21st May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

The helpline could not be more helpful with any ques... The helpline could not be more helpful with any questions or queries. I would recommend this company to anyone who wants to have a saving plan Reviewed on: 21st May 2026
Susan J's avatar
Susan J

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

Review HEY Credit Union: Savings now

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HEY Credit Union Savings reviews (605)

Easy to set up.

5
Easy to set up. Easy to see progress of my Christmas savings Reviewed on: 28th May 2025
Maria G's avatar
Maria G

Everything is done so quickly.

5
Everything is done so quickly. Every interaction has been very satisfying Reviewed on: 27th May 2025
David P's avatar
David P

Fantastic customer service

5
Very helpful friendly staff & always great customer service. Reviewed on: 27th May 2025
Amanda S's avatar
Amanda S

Saving while supporting local community

4
I love being able to save in a way that supports the local community in Hull and East Yorkshire and facilitates people being able to access financial services including savings and loans who otherwise might not be able to. Reviewed on: 27th May 2025
Nicole S's avatar
Nicole S

Can tell I'm a valued customer by their responses.

5
Have had some minor issues all created by me! They have resolved them very quickly and offer a personalised service second to none. Reviewed on: 27th May 2025
Paul Lum's avatar
Paul Lum

Fantastic customer service

5
Staff are always friendly and willing to help. Reviewed on: 27th May 2025
Hazel J's avatar
Hazel J

They have a local branch!

5
They have a local branch! All the big banks are closing theirs but you can actually go in to the credit union and deal with real people instead of AI chatbots! They’re friendly, professional and local. Reviewed on: 26th May 2025
Peter's avatar
Peter

Reassuring, ethical banking for Community Building

5
The information is very clear on the website and on the occassions I've phoned the customer service has been very welcoming, efficient and reassuring. Reviewed on: 26th May 2025
dawn w's avatar
dawn w

Staff are very helpful and professional.

5
Staff are very helpful and professional. Always ready to listen and advise. They are very knowledgeable about what services they offer and how they can help customers to save and get the best deals. Reviewed on: 26th May 2025
DeeDe's avatar
DeeDe

friendly, supportive and competative rates, ive been...

5
friendly, supportive and competative rates, ive been with HEY credit union for over 5 years and started saving with them through my employers recommendation,. its great to support a local credit union and the savings options they offer. Reviewed on: 25th May 2025
Ruth K's avatar
Ruth K

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