Smart Money People Logo

HEY Credit Union: Savings reviews

4.95
Based on 367 reviews, last reviewed 28th May 2025
24700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

Always polite conversation and no one raises their v... Always polite conversation and no one raises their voice when I visit the credit union. My account is never discussed without the proper authorisation... Read more Reviewed on: 28th May 2025
Theresa V's avatar
Theresa V

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union Savings reviews (367)

Review of the HEY Credit Union, Savings:

Brilliant Credit Union

5
HEY CU got me into the savings habit …. quite an achievement in itself ! I pay them from payroll, it’s pain free for me and the modest amount deducted from my wages soon added up. I’ll be able to go a holiday abroad next year, all paid for upfront too. So chuffed with myself but it was all down to the credit Union if I’m honest :-) Reviewed on: 25th August 2021

Lifeline

5
Have been a godsend at point of crisis and staff so kind and helpful Reviewed on: 21st May 2025

Pleasing visit On a day out.

5
,I just came across the Branch in Goole’ went in and the staff were so knowlageable that I was hooked on saving with them and started a DD savings right away. When I went in to get a statement a year later ‘ I was pleasantly surprised to see how much I’d saved and the staff were just as helpful. Reviewed on: 21st May 2025

Excellent

5
Been with credit union for a while now, I save money throughout the year and helps with Christmas Reviewed on: 21st May 2025

Very good opportunity for savings.

5
Very good opportunity for saving and good interest rates on loans. Helpful staff. Reviewed on: 21st May 2025

Saver experience

5
I’ve been with credit union for years and never had any problems, I save with them and they offer an excellent service Reviewed on: 21st May 2025

All the staff are always so helpful especially to th...

5
All the staff are always so helpful especially to those people who need extra help and advice with their finances. Reviewed on: 21st May 2025

Very positive but the online app is clunky and not l...

4
Very positive but the online app is clunky and not like other banking apps that I have from other providers Reviewed on: 21st May 2025

Staff are fantastic.

5
Staff are fantastic. I enjoy saving with HEY Credit Union as it does exactly what it says on the tin. No fancy gimmicks. I like the fact I can only withdraw if I physically go into the branch too. That's just my preference. Very happy saving with HEY Credit Union Reviewed on: 21st May 2025

Customer service and ease of service

5
In person, the staff have always been lovely and even after multiple weeks remember my face (and my granny who used to help me). I’ve moved to save more online than in person and my account was locked hey helped me step by step to have it unlocked and continued as normal. Cannot recommend enough. Reviewed on: 21st May 2025

Iv had nothing but excellent service, money is trans...

5
Iv had nothing but excellent service, money is transferred into my bank account within hours, Reviewed on: 20th May 2025

Do you have a different HEY Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

HEY Credit Union has a range of products available. Check the ratings of each product to find the right one for you. View all products