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InsureandGo: Travel insurance reviews

Name: Travel insurance
Rating: 4.85 (1090 reviews)

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4.78

Based on 1,090 reviews, last reviewed 29th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

They made it simple and were very friendly They made it simple and were very friendly Reviewed on: 8th October 2024

Latest lowest rating:

1

Penalised and scammed@ Penalised and scammed. Any excuse to not uphold claims I wasn't able to make my flight to Morocco due to finding out days before about a family member... Read more Reviewed on: 29th September 2025

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About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1090)

Easy, affordable and reliable

I’ve always used Insureandgo for my travel insurance. It’s easy to declare my medical conditions And they’ve always come up the most competitive in terms of price compared to other insurers, often no different to a policy without medical declarations. Their service and efficiency is excellent and I won’t use any other insurer. Other ‘supposedly’ top leading insurers could learn from Insureandgo. Reviewed on: 21st July 2019

Very good

Easy to use website, offering different levels of cover which is laid out in a way that is easy to compare. Renewal process is easy I have used them for several years with an annual family policy, renewal quote comes in plenty of time to compare the market but with them offering a loyalty bonus they are always competitive Reviewed on: 21st July 2019

Easy insurance

So easy to go online and pick the level of cover you need. Good value for money too Reviewed on: 21st July 2019

Great travel insurance

We have the InsureandGo Black level travel insurance policy to protect our family when we go away. So far the customer service experience has been great and the claims handling process is smooth and trouble free. Used them for a few years now and they are consistently excellent. Highly recommended. Reviewed on: 21st July 2019

Excellent service

After experiencing difficulties with another insurance company, we switched to InsureandGo gold annual travel insurance a couple of years ago. I have made 2 claims, once for medical reasons and the other after having a wallet stolen. Both times we received good customer service and the matters were resolved easily. We will definitely be renewing next year! Reviewed on: 21st July 2019

Great value for money

I’ve used Insureandgo for many years and in 2014, my daughter became ill in South East Asia. Luckily I had purchased insurance with Insureandgo. They were incredibly helpful on the phone and I received a full refund of my daughter’s medical test costs and urgent travel home. I had some paperwork difficulties with one airline but Insureandgo sorted things out with the minimum of fuss. I continue to use this company as I believe they are the best in the market, reasonably priced, simple and straightforward in their paperwork and I like that they send email documents if required. Reviewed on: 21st July 2019

Perfect for my needs

Simple insurance that does what it says on the tin! Very affordable and good cover. Reviewed on: 21st July 2019

Overseas travel insurance

Very positive. Extremely helpful with information and advice. Happy with the cost and the thought that the company was easily approachable if needed which thankfully was not necessary. Reviewed on: 21st July 2019

Pain free, great insurance

Every time I fly out of the country I make sure to insure myself with InsureandGo. It's simple and reliable. I've called to ask questions before and always been happy with the customer service. Luckily I haven't need the insurance yet, but I'm confident in their plan! Reviewed on: 21st July 2019

Easy!

Easy set up, good price, no jargon. Reviewed on: 21st July 2019

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