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InsureandGo: Travel insurance reviews

Name: Travel insurance
Rating: 4.66 (1095 reviews)

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4.66

Based on 1,095 reviews, last reviewed 20th Aug 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

Used them for many years for long-haul holidays and... Used them for many years for long-haul holidays and I used to be able to declare my illness and exclude it. Reviewed on: 20th August 2026

Latest lowest rating:

1

Penalised and scammed@ Penalised and scammed. Any excuse to not uphold claims I wasn't able to make my flight to Morocco due to finding out days before about a family member... Read more Reviewed on: 29th September 2025

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About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1095)

Excellent service

I have used Insureandgo for my travel insurance for many years. They offer a very competitive price. I have always found them very helpful and friendly when I have called. I also like the convenience of having a card with the necessary information on as handy to store with my passport. Reviewed on: 23rd July 2019

BEST EVER TRAVEL INSURANCE

I have been with this company for approximately 8yrs and still think it is the best value for money travel insurance ever. The few times I have spoken directly to their customer service team (as I mainly do everything online) they have been wonderful and helpful staff and nothing is too much trouble for them - excellent customer service. You will not find a better product & company!! Reviewed on: 23rd July 2019

Not yet used the travel policy

I joined Insure and go by recommendation from my Bank. Fortunately I have not had to claim on the policy. I like the information that I receive by internet. Reviewed on: 23rd July 2019

Affordable without compromise

Insure and go annual silver membership enables me to feel safe to enjoy my holidays without breaking the bank Reviewed on: 23rd July 2019

excellent vaue for money

very easy to buy, had full information also very good value for money, I had shopped around and chose this company for the reasons stated. Reviewed on: 23rd July 2019

Efficiently dealt with claim

You only know how good your insurance is is when you have to claim, which I did two years ago when I was diagnosed with cancer and couldn’t travel due to the date of operation. It was a very difficult time and they dealt with all my questions and the situation professionally and efficiently. I think it speaks volumes that I am still with them to this present day. Reviewed on: 23rd July 2019

Excellent customer service

Good advise given when making a claim. Quick to respond back while processing the claim. Reviewed on: 23rd July 2019

Easy and competitive

Choose online with quick customer service if you have questions. Auto renew at very competitive sometimes cheaper prices. Reviewed on: 23rd July 2019

Possibly the Best Travel Insurance Company Out There

I have been with InsureandGo many years and you can want for nothing more for your Travel Insurance needs. Reviewed on: 23rd July 2019

Excellent service from InsureandGo

I have used InsureandGo for the past few years to book my travel insurance, and so far I am happy with the peace of mind I feel booking with this company. I recently made my first claim for a medical emergency and they resolved my claim for me and refunded me for the costs (all done online, no phone call required - I really liked this). I was pleased with the service I received and I would recommend them. Reviewed on: 23rd July 2019

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