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InsureandGo: Travel insurance reviews

4.51
Based on 1,096 reviews, last reviewed 29th Sep 2026
400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Used them for many years for long-haul holidays and... Used them for many years for long-haul holidays and I used to be able to declare my illness and exclude it. Reviewed on: 20th August 2026
Andrew Rodwell's avatar
Andrew Rodwell

Latest lowest rating:

1

Terrible insurance company Got stuck in Spain due to medical emergency, took over a week to do the basics. Found absolutely any reason to slow the process and draw out and alrea... Read more Reviewed on: 29th September 2026
Natalie Evans's avatar
Natalie Evans

About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1096)

well done

5
Reliable and great customer experience! Reviewed on: 14th August 2019

Stress Less

5
Great levels of cover and I've always found InsureandGo to be cheaper on renewal than getting a new policy with another provider even with tempting discount offers. Reviewed on: 14th August 2019

Value for money

4
Checked several sites,and this was the cheapest travel insurance, which covered all my needs. Reviewed on: 13th August 2019

Have been with these guys for around 8 years

5
Have been with these guys for around 8 years and on the 2 claims I have had to make they were very efficient with prompt payments Policy documents are simple to understand and policy costs are very competitive Reviewed on: 12th August 2019

Great insurance, quick, cheap and easy.

5
Have been with insureandgo for several years. Renewal automatic and cheaper. Good service, plain, simple and easy website. Great Reviewed on: 10th August 2019

On-line WEB purchase

4
Site is easy to navigate, all options clearly laid out and explained. Navigation through the various forms when purchasing an insurance option, are straightforward and checks are placed against important boxes, to ensure correct details are entered Reviewed on: 9th August 2019

Excellent customer service, easy to renew

5
Have used them for a multi-trip travel insurance policy for several years, and each year the price has risen only slightly. The renewal procedure is clear and works well. On the one occasion I had to discuss a slight change in our circumstances they responded quickly and helpfully on the phone to sort out just what we needed. Reviewed on: 8th August 2019

InsureandGo Review

5
I have used InsureandGo for travel insurance the past five years or so. I was recommend to them by a friend due to their reasonable prices. Luckily I have never had to claim yet, but I don't doubt that if I ever have to, they would be nothing but helpful, supportive and professional. I like the options they give so you can almost tailor make and personalise your own policy. Reviewed on: 8th August 2019

Comprehensive and Affordable

5
I took out the Annual Black cover for a year of travelling worldwide. I added valuables and Winter Sports just in case and it all came to under £140. Having an online claim service is convenient too and when I have had troubles I've found they are quick to respond and helpful. Reviewed on: 7th August 2019

Amazing

5
So easy to get cover for pre existing medical conditions which can be quite stressful and the service is fantastic Reviewed on: 7th August 2019

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