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InsureandGo: Travel insurance reviews

Name: Travel insurance
Rating: 4.51 (1096 reviews)

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4.51

Based on 1,096 reviews, last reviewed 29th Sep 2026

400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

Used them for many years for long-haul holidays and... Used them for many years for long-haul holidays and I used to be able to declare my illness and exclude it. Reviewed on: 20th August 2026

Latest lowest rating:

1

Terrible insurance company Got stuck in Spain due to medical emergency, took over a week to do the basics. Found absolutely any reason to slow the process and draw out and alrea... Read more Reviewed on: 29th September 2026

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About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1096)

Just Excellent!

I have been with InsureAndGo for almost 10 years now. The first time I used them back to 2009, my flight was delayed for almost two days due to heavy snow at the airport, my sister and I received 'flight delay' compensation immediately. I thought my next year insurance premium would be higher due to the claim (like some medical insurance!) but it wasn't, it was the same price. Then in 2015, very unfortunate, I had an accident when traveling in Japan. I had got all my medical bills reimbursed with little hassles. Again I thought my premium will be much higher the next year having made such claim but the price was still the same. ( in fact, I thought I had some discount off for being a loyal customer!) I have been with other travel insurance companies before, they almost make sure you could not be able to claim for the 'flight delay' compensation. I am very happy with InsureAndGo as I love traveling so I will definitely continue to use them. I have already recommended them to my family. Reviewed on: 7th August 2019

Quick and reasonably priced.

Took no time at all to sort it out. Cheaper than almost eveyone else we tried. Lots of options as well. Reviewed on: 7th August 2019

Good value for your money

The people on the end of the phone are very good and patient and even the web site is good Reviewed on: 5th August 2019

Good company

This is our second year with insure and go. No problems to repot Reviewed on: 5th August 2019

Happy Customer

I’ve been using this Company for our annual travel insurance for the last 5 years. I always check others at the time of renewing, but the offer of lots of things is covers is always way below InsureandGo. The annual cost is good too. Reviewed on: 5th August 2019

Great insurance easy to take out

Usually I shop around for Insurance but the service from Insureandgo is so easy to take out and renew that I have stayed with them for several years now. No haasle, good cover and great service Reviewed on: 4th August 2019

Insurance for all items

Insure and Go is one of the few companies I've found that will insure items for the actual amount they are worth. I have been with them for years and I continue to renew my annual policy every year. Reviewed on: 4th August 2019

Quality and Performance

Insureandgo have provided excellent service to me over many years and their charges are very reasonable Reviewed on: 4th August 2019

Very efficient and friendly staff

Every aspect explained , happy with the outcome. Reviewed on: 2nd August 2019

so easy to do business with

I need to change my policy to world cover, it was all done over the phone in minutes! Reviewed on: 2nd August 2019

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