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InsureandGo: Travel insurance reviews

Name: Travel insurance
Rating: 4.85 (1090 reviews)

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4.79

Based on 1,090 reviews, last reviewed 29th Sep 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

They made it simple and were very friendly They made it simple and were very friendly Reviewed on: 8th October 2024

Latest lowest rating:

1

Penalised and scammed@ Penalised and scammed. Any excuse to not uphold claims I wasn't able to make my flight to Morocco due to finding out days before about a family member... Read more Reviewed on: 29th September 2025

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About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1090)

Very easy to work with

I have used the company several times they are competitively priced but all clear about cover to me the individuals needs Reviewed on: 21st July 2019

Great company.

Used them over 4 years and had a major operation early on. No problems with cover (never used) and reduced premium after 3 years. Friendly, professional staff, very good cover and can highly recommend. Reviewed on: 21st July 2019

Great Value

Best value for decent annual travel insurance Reviewed on: 21st July 2019

A great insurance company

Travel insurance where you trust your policies. Reviewed on: 21st July 2019

Easy comprehensive cover

I have taken out annual travel insurance with insureandgo for several years. It is easy to see exactly what you are covered for and choose the options that meet your needs and covers any pre-existing conditions. I even get a phone call at renewal time to check that the cover is still appropriate Reviewed on: 21st July 2019

Excellent customer service

The young lady I spoke to on the phone was very polite and explained my options very well and this helped me make my decision to purchase an annual cover. Jim Hillier Reviewed on: 21st July 2019

Faraway Places

Customer services was very helpful when I had a query. I have been with InsureandGo for a few years now with no problems. Reviewed on: 21st July 2019

Returning customer

I have been with insureandgo for many years now. Always fairly priced and the process of completing online is quick and easy. I could complete all of the medical check online this year rather than having to speak to someone on the phone which was helpful. Reviewed on: 21st July 2019

Easy to use

They are helpful and the site is easy to use. Thank you Reviewed on: 21st July 2019

What you need from an insurance company.

I have chosen insureandgo for the last 5 family holidays, always finding their policies exactly what I needed and they are so easy to deal with. Reviewed on: 21st July 2019

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