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InsureandGo: Travel insurance reviews

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4.78
Based on 1,090 reviews, last reviewed 29th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

They made it simple and were very friendly They made it simple and were very friendly Reviewed on: 8th October 2024
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Latest lowest rating:

1

Penalised and scammed@ Penalised and scammed. Any excuse to not uphold claims I wasn't able to make my flight to Morocco due to finding out days before about a family member... Read more Reviewed on: 29th September 2025
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Paris
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About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1090)

Fabulous

5
Insurance is super important! I love insure and go. Reviewed on: 21st July 2019
Patrick Cahill's avatar
Patrick Cahill

Great insurance, great service.

5
I use the yearly travel insurance product, for worldwide cover. I've been lucky enough to never having to use it for a claim (yet!) When discussing renewal or adding extras onto the product, it's always a pleasure to deal with the staff on the phone. They're all well versed in the product and benefits to using different policies. I will always trust them to advise me on the right policy for my family. The price is great, given the general cost of individual trip prices, we travel frequently and really never worry at all about potential issues as I always discuss trips I am planning to make sure that we have the right cover. It's a friendly and professional service with a great, ethical company. Reviewed on: 21st July 2019
Amy's avatar
Amy

No quibble claims

5
We have been using InsureandGo for a few years now, always competitive rates and an easy website to use. Unfortunately in 2017 in contracted Pneumonia and we had to cancel our family trip to Cuba. The claim process was very easy and not a single quibble or problem from Insureandgo. What a fantastic company. Reviewed on: 21st July 2019
Jim Shoesmith's avatar
Jim Shoesmith

Exceptional claims service

5
Had passport and money stolen in Tenerife. But was great to be able to speak to insureandgo claims team. And when back in UK I asked for the claim to be revisited and they didn't complain they referred it and to a common sense decision in the end which is often missing when dealing with insurance companies who can forget about the person. Well done Insure and Go an exceptional service. Reviewed on: 21st July 2019
Steve's avatar
Steve

Insure and go- does what is says

5
The three Ps: Provided advice and guidance on choice, Provided what we wanted at an affordable Price Reviewed on: 21st July 2019
David McNeil's avatar
David McNeil

Good value

5
Goid value great service good cover with existing med problems Reviewed on: 21st July 2019
Sue Cavinder's avatar
Sue Cavinder

Safe to go with Insurance and go

5
Fantastic service. Staff friendly, knowledgable and helpful when you call. Can go on holiday knowing that you are safe to go with insure and go. Select the policy that you require. Cover medical conditions. Reviewed on: 21st July 2019
Mary's avatar
Mary

Reliable Company

5
I have been using they travel insurance from couple of years now. They are really professional and really easy to get hold of them by phone or chatting. Really reccomande it. Reviewed on: 21st July 2019
Sonia's avatar
Sonia

great service and value

5
Used this company recently and found it excellent value and easy to purchase on-line. Will use again. Reviewed on: 21st July 2019
alex thimm's avatar
alex thimm

Great service

5
InsureandGo were very helpful when we lost our luggage on a trip to New Zealand. They are very competitively priced and nice and easy to renew with each year. Reviewed on: 21st July 2019
Gilly's avatar
Gilly

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