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insurefor : Travel Insurance reviews

4.84
Based on 406 reviews, last reviewed 15th Oct 2025
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100% increase in 1 star reviews
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Latest highest rating:

5

Possibly the easiest way to get cover. Possibly the easiest way to get cover. Reviewed on: 15th October 2025
Raymond S's avatar
Raymond S

Latest lowest rating:

1

Awful customer service. Awful customer service. My 10 month old baby had to get an ambulance to hospital in palma and have treatment. Took 6 months to get money back origina... Read more Reviewed on: 14th October 2025
Katrina B's avatar
Katrina B

About this product

Our insurefor Travel Insurance reviews can help you to find out what life as a insurefor customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

insurefor Travel Insurance reviews (406)

Review of the insurefor, Travel Insurance:

Hide behind AXA and no customer service.

1
So we tried to make a claim on the insurance as we had a call from the hospital on the day of departure (packed and kids in the car about to leave) that my wife was advised not to fly. A couple of days before she had seen a doctor who thought her symptoms were just a virus but if she was more concerned she could pop to A+E to get checked over. The hospital said they couldn't find anything but it could have been a suspected stroke and they would do an MRI just to be on the safe side but that we were ok to fly in 2 days time. Obviously a consultant who was booking the MRI thought different, hence the phone call. Absolutely gutted we unloaded and felt assured that at least we would get the money back through insurance as we were medically told not to fly. After putting in the claim and a bit of backwards and forwards we also submitted her past 2 year medical history, no problem. Only to be told that because she had been to the doctors 20 months before with a headache and prescribed medication for 2 weeks our claim was rejected. In the doctors notes it states no reason found for the headaches and no further investigation required. We took out the insurance in good faith ans why would you take out an insurance policy that you knew would be useless ? So beware that any medication prescribed in the last 5 years from the doctor for any reason needs to be disclosed (probably best to request medical history from the doctor as who can remember everything they have been to the doctors for and how long ago it was??). I tried to talk to InsureFor to see if they would offer any other support who just hide behind AXAs decision and don't seem to care about customer care. Ruined holiday and no support or care given by InsureFor. Offered a chance to put it right and to help but just say they can't do anything (Yes they can, they are the company who sold the policy and who.my contract is with, they choose not to and that profits are more important than customer satisfaction). Obviously will not be using them again and would not recommend them for your travel insurance. Such a shame as would have happily used them again if the experience was positive. Reviewed on: 30th July 2024

Excellent service when I needed to claim no hassle

5
Excellent service when I needed to claim no hassle Reviewed on: 14th October 2025

TOP DRAW COMPANY

5
GOOD COMPANIES JUST GO ABOUT THE ROLE THEY PLAY IN OFFERING THAT ALL ROUND SERVICE YOU ARE GOING TO RECEIVE IN THOSE TIMES DIFFICULT TIMES . WE CANNOT GIVE ENOUGH PRAISE . WELL DONE 10 OUT OF 10 . Reviewed on: 14th October 2025

Fabulous Prices.

5
Purchased my travel insurance on line, the cost was so reasonable for a good full cover policy. The application was straight forward and easy to follow. Happy with the service. I will purchase future travel insurance with this company. Thank you for a very good service. Reviewed on: 14th October 2025

First class service

5
I had to cancel a holiday due to having an operation and was unable to fly . We received only half the money back from the holiday company. We claim for the balance and it was settled without any issue Reviewed on: 14th October 2025

Simple and Clear Process

5
Found the insurance through a compare site. The link didn't work, so I went direct to your website. The booking process was easy and gave the cover I needed. The policy wording was clear and clearly set our what would be covered under the policy. Reviewed on: 14th October 2025

Very good value for money for a comprehensive policy

5
Very good value for money for a comprehensive policy Reviewed on: 14th October 2025

Ease of use very simple to set up not complicated at...

5
Ease of use very simple to set up not complicated at all 5 star service Reviewed on: 14th October 2025

Safe and secured health plan.

5
Cheap easy to deal with and mad to feel secure.easy to navigate questions took no time at all. Reviewed on: 14th October 2025

Very good service with speedy response

5
Very good service with speedy response Reviewed on: 14th October 2025

I took insurance 3 years running very easy and value...

5
I took insurance 3 years running very easy and value for money. Reviewed on: 14th October 2025

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