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insurefor : Travel Insurance reviews

Name: Travel Insurance
Rating: 4.83 (406 reviews)

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4.84

Based on 406 reviews, last reviewed 15th Oct 2025

70% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Possibly the easiest way to get cover. Possibly the easiest way to get cover. Reviewed on: 15th October 2025

Latest lowest rating:

1

Awful customer service. Awful customer service. My 10 month old baby had to get an ambulance to hospital in palma and have treatment. Took 6 months to get money back origina... Read more Reviewed on: 14th October 2025

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About this product

Our insurefor Travel Insurance reviews can help you to find out what life as a insurefor customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

insurefor Travel Insurance reviews (406)

Review of the insurefor, Travel Insurance:

Hide behind AXA and no customer service.

So we tried to make a claim on the insurance as we had a call from the hospital on the day of departure (packed and kids in the car about to leave) that my wife was advised not to fly. A couple of days before she had seen a doctor who thought her symptoms were just a virus but if she was more concerned she could pop to A+E to get checked over. The hospital said they couldn't find anything but it could have been a suspected stroke and they would do an MRI just to be on the safe side but that we were ok to fly in 2 days time. Obviously a consultant who was booking the MRI thought different, hence the phone call. Absolutely gutted we unloaded and felt assured that at least we would get the money back through insurance as we were medically told not to fly. After putting in the claim and a bit of backwards and forwards we also submitted her past 2 year medical history, no problem. Only to be told that because she had been to the doctors 20 months before with a headache and prescribed medication for 2 weeks our claim was rejected. In the doctors notes it states no reason found for the headaches and no further investigation required. We took out the insurance in good faith ans why would you take out an insurance policy that you knew would be useless ? So beware that any medication prescribed in the last 5 years from the doctor for any reason needs to be disclosed (probably best to request medical history from the doctor as who can remember everything they have been to the doctors for and how long ago it was??). I tried to talk to InsureFor to see if they would offer any other support who just hide behind AXAs decision and don't seem to care about customer care. Ruined holiday and no support or care given by InsureFor. Offered a chance to put it right and to help but just say they can't do anything (Yes they can, they are the company who sold the policy and who.my contract is with, they choose not to and that profits are more important than customer satisfaction). Obviously will not be using them again and would not recommend them for your travel insurance. Such a shame as would have happily used them again if the experience was positive. Reviewed on: 30th July 2024

Great company

Good value and excellent customer service whenever you need to contact them Reviewed on: 14th October 2025

Great service

Easy to get insurance and met all of my travel needs Reviewed on: 14th October 2025

Service was excellent and people I talked to was ver...

Service was excellent and people I talked to was very helpful too Reviewed on: 14th October 2025

Very cheap and easy to obtain insurance

Very cheap and easy to obtain just what I needed for my trip., Reviewed on: 14th October 2025

Easy online application- documentation sent by email

Easy online application- documentation sent by email Reviewed on: 14th October 2025

No fuss efficiency

My daughter was taken ill and therefore we couldn’t fly…. I was given a full refund with no fuss that enabled us to rebook when she was better Reviewed on: 14th October 2025

Was easy to book and a good price

Was easy to book and a good price Reviewed on: 14th October 2025

Simple process and great price

Had a great experience in sorting out a claim when my girlfriend got injured while skiing. Customer service and payout was simple Reviewed on: 14th October 2025

Piece of mind

Great service and piece of mind given when travelling to Mexico. Many thanks Reviewed on: 14th October 2025

Best price simple and quick to get insurance done I...

Best price simple and quick to get insurance done I was very happy with them Reviewed on: 14th October 2025

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