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insurethebox: Car insurance reviews

Name: Car insurance
Rating: 4.36 (189 reviews)

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4.12

Based on 189 reviews, last reviewed 19th Sep 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

12%

Latest highest rating:

4

Would recommend for new drivers For my first year of driving I had a black box with insurethebox, I like how each month there’s a breakdown of your driving through different areas, p... Read more Reviewed on: 6th March 2024

Latest lowest rating:

1

Just avoid! Where to start? Policy was the cheapest one available for my vehicle, one of the only, if not the only, positive(s) of an Insurethebox policy. So I d... Read more Reviewed on: 19th September 2024

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About this product

insurethebox is a black box insurance specialist.

With insurethebox car insurance, you don’t get fined for driving late at night and they are no curfews. If you drive safely, you can earn up to 100 Bonus Miles each month. Choose an initial mileage of 6,000, 8,000 or 10,000 miles and buy Top Up Miles if needed.

insurethebox car insurance reviews help you find out what it’s really like to be a customer. If you’ve used insurethebox before, you can also leave a review and share your experience.

insurethebox Car insurance reviews (189)

Review of the insurethebox, Car insurance:

dysfunctional

I got my car broken into and partly disassembled. Gone were steering wheel, navigation panel, one piece of interior between the front seats. Dashboard pried open...such are the perks of living in London these days. Anyway, my insurer insurethebox arranged for the car to be transported away fairly rapidly after I called them about it. That was already six days ago. As a car dependent person I expected a temporary car to be given to me reasonably soon. But this has not happened for six days already and I was given an explanation by insurethebox repairing handler Enterprise that I will get it from the garage... when they start repairs of my car. Not when I need it, but when their internal processes and stars align in the sky with the blue moon. I find the benefit of having a temporary car offer in my policy completely forfeited. Furthermore, I have a feeling insurethebox have lost track of my car between themselves, recovery company Mansfield and repairs handler Enterprise. As of yesterday Enterprise told me that my car was at my address according to their records, which was not true, and when I spoke to insurethebox claims team they had no idea where my car was. I think I may have to brace myself for a long period without a car. I left a one star review on Trustpilot and Scott from Insurethebox answered me there one day ago that he passed my information to the complaints team, but I have not heard from them yet. Maybe this is because he has no idea about me or my policy number. I do not know how he can help by passing anonymous information when insurethebox lost track of my car even with all the personal data and such. For the record, my policy number is ITB/01582364, in case anyone from insurethebox is willing to help Reviewed on: 30th July 2022

Fabulous

Wonderful company, really easy to use their website. very nice staff Reviewed on: 18th September 2020

10/10 insureance

Very nice insurance company very cheap Reviewed on: 18th September 2020

They are here to help

They helped me when i needed. I recommend them to all friends. Reviewed on: 18th September 2020

Absolutely brilliant

Insurethebox does everything on the tin! Helped me a lot through a incident I got in and were very professional, would recommend highly !! Reviewed on: 18th September 2020

Insure the box is amazing, helpful and reliable.

Buying a policy from insure the box is simple quick and affordable, they have a 24hr claim line so if you get into an accident you know where to call, they have a live chat room where you can talk to an agent with any problems you have and they would respond in minutes which is helpful. Everything you need and want is accessible through there portal which is amazing Reviewed on: 18th September 2020

Very good company, quick to action any enquires and very nice customer service

As mentioned above the black box was fitted nice and quickly and I have not received any negative feedback from people i have spoke to regarding this company. Very nice customer service and nothing is too much trouble. Reviewed on: 18th September 2020

Extremely helpful

Very helpful customer service team upgrading policy from learner driver to full licence. Good exclusive number of miles in policy and helpful email updates on driving statistics. Recommend for new drivers. Reviewed on: 18th September 2020

Best price than other car insurance company

This is my first insurance company who give me the best price so I recommend to my friends And family they are fantastic friendly solve the problems and this is my 2nd time I chosen this company Reviewed on: 18th September 2020

Easy, very easy

They’re very easy to work with, from contacting to your self service portal and to being flexible around you needs. Very helpful and nice team and also the cheapest premium I could find anywhere Reviewed on: 18th September 2020

Hi

Just got insurance with them it’s looks good Reviewed on: 17th September 2020

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