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Jaja Finance : Credit card reviews

View other Jaja Finance products
4.81
Based on 2,367 reviews, last reviewed 18th Apr 2026
202300% increase in 5 star reviews
in the past 90 days
800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
6%

Latest highest rating:

5

Excellent service good quality app Excellent service good quality app Reviewed on: 18th April 2026
Mark Anderson's avatar
Mark Anderson

Latest lowest rating:

1

Very excellent and impressive and value to money Very excellent and impressive and value to money Reviewed on: 17th April 2026
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Haider
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About this product

You can apply for a Jaja Vanta credit card in three steps online.

Manage your Jaja Vanta credit card account on the go using the app and keep track of how you're spending. Keep your account safe with security features like freezing your card.

Jaja Vanta credit card reviews help you find out what it’s really like to be a customer. If you’ve used Jaja before, you can also leave a review and share your experience.

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Jaja Finance Credit card reviews (2367)

No body answering the phone

1
Tried to phone customer services 3 times now given up ex Post Office credit card customer had no problems with them at all now cant even talk to any body JA JA never heard of them and if this is how they do business time to move on ! Reviewed on: 8th October 2020
Gerald Bull's avatar
Gerald Bull

Surprise transfer from Post Office!

3
I knew nothing about this transfer - OK I don't read the FT but surely the PO should have contacted us?? It seems it's VIsa, not Mastercard. The app was easy enough to handle but can't see 'pending' transactions. I only use the card in Europe and have no idea if the card will continue to be as competitive as the PO (exchange rates and no fee loading?). I can't find any info on it so all-in-all the transfer wasn't handled adequately from my viewpoint. Reviewed on: 5th October 2020
Dee's avatar
Dee

Pathetic Service

1
Transferred from Post Office. Tried without success to register via the app. Told to contact customer service but gave up after 30 minutes on hold. Terrible start to a new relationship, pathetic customer service. Reviewed on: 5th October 2020
mike o's avatar
mike o

Will it ever happen ??

1
Over the summer and now the autumn I keep getting emails from the Post Office saying my credit card is moving to Jaja. Still no signs the promised app or card. Guess they've simplified the credit card experience it will never happen.... Time to move to a card issuer who can deliver Reviewed on: 15th September 2020
David's avatar
David

Smart and simple

5
Very straightforward onboarding process and app very easy to use; can manage account via app with no fuss and can reach for help when needed via chat platform Reviewed on: 29th January 2020
Naomi's avatar
Naomi

Best credit card in the UK

5
Great easy to use innovative credit card! Definitely the best on the market! Reviewed on: 28th January 2020
Bill's avatar
Bill

Great service and innovation

5
Amazing innovation in the marketplace - true disruption in the market Reviewed on: 5th December 2018
Andy Freeburn's avatar
Andy Freeburn

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