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Jaja Finance : Credit card reviews

View other Jaja Finance products
4.72
Based on 2,529 reviews, last reviewed 11th Jun 2026
216000% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

There really good and have rewards where you can sav... There really good and have rewards where you can save money which is just fantastic Reviewed on: 11th June 2026
MT's avatar
MT

Latest lowest rating:

1

Did a balance transfer for six months paid the right... Did a balance transfer for six months paid the right amount each month last month and this month so i did not get any interest on my card but been ch... Read more Reviewed on: 6th June 2026
MR A's avatar
MR A
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About this product

You can apply for a Jaja Vanta credit card in three steps online.

Manage your Jaja Vanta credit card account on the go using the app and keep track of how you're spending. Keep your account safe with security features like freezing your card.

Jaja Vanta credit card reviews help you find out what it’s really like to be a customer. If you’ve used Jaja before, you can also leave a review and share your experience.

Review Jaja Finance : Credit card now

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Jaja Finance Credit card reviews (2529)

False credit report

1
This company is the pits. I have top whack credit ratings with 3 other companies. Applied for an asda card, got refused, will not be shopping with asda again. Reviewed on: 11th December 2023
Ray Smith's avatar
Ray Smith

Poor credit decision will not explain why.

1
False Credit Report. I have 3 Credit Score from. Transunion 622 out of 710 Experian 999 excellent and NatWess 622 out of 710 all Good. They would not give me the reason why. Credit Report does not work when you put the cursor on the green dots. Asda losing customers will not shop at Asda anymore. Reviewed on: 13th November 2023
Gil's avatar
Gil

JaJa Appalling record/Fake Reviews

1
Please note, the positive reviews on JaJa on TrustPilot are fake. They are known to be written by JaJa. JaJa are renowned as having acquired an extremely poor reputation from customers. Customers cannot access their cards and accounts and are then locked out. JaJa falsely claim to send codes to customer phones. These codes are NEVER received as JaJa routinely informs customers that they DO NOT have an account. Customers have had to close their accounts with Bank of Ireland because of JaJa and JaJa arrogantly refuses to engage with customers. Ever since they took over Bank of Ireland Credit Card service, they have caused absolute chaos and misery for most if not all customers. Read the negative reviews for truthful experiences. Reviewed on: 4th October 2023
Rocky's avatar
Rocky

Great travel credit card

5
JaJa is great credit card with no hassle in uk or abroad where exchange rates are fair. Customer service polite trained and care. Reviewed on: 31st May 2023
honkie8@gmail.com's avatar
[email protected]

What a let down

1
Really dissapointed to find my card being closed down but this is what you expect these days. I was thinking about signing up to ASDA but thet are Jaja so they won't be getting my custom Reviewed on: 1st April 2023
Richard Morgan's avatar
Richard Morgan

Closing my account

1
For no apparant reason my account is being closed. Poor customer service, don't touch them witha barge pole Reviewed on: 31st March 2023
Mike's avatar
Mike

Card Closing

1
No ‘thank you for being a customer’ , apology or real explanation as to why the card is being withdrawn. Not the way to demonstrate good customer service. I suggest that anyone who has a card with JaJa seeks a new card straight away and looks carefully at the card provider when applying - if it’s a JaJa card then walk away. Reviewed on: 31st March 2023
Gail Robinson's avatar
Gail Robinson

Very poor

1
Having been with Post office for many years it was transferred to Jaja. Today giving no reason other than they are withdrawing the product and with no alternative offered I have received an email saying my account is to close in June. My son has also received the same email. Appalling! Reviewed on: 29th March 2023
Carol Wride 's avatar
Carol Wride

discontinued my account

1
I was transferred from a PO credit card to JaJa several years ago . I had no problems and liked the app However for no good reason they have discontinued my credit card from June Reviewed on: 28th March 2023
davidghughes@doctors.org.uk's avatar
[email protected]

Card withdrawn

1
Having originally been with the Post Office credit card for over 15 years and then being made to transfer to Jaja in Oct 20, they have now withdrawn my card. I always pay off the full amount each month, They say that this product is being withdrawn- but no reason is given and certainly no apology or explanation. 2 months notice given. I have never had very good service from Jaja and would not recommend it to others. But since it now ceases to exist no point in any one applying for a Jaja credit card Reviewed on: 17th March 2023
richard lewis's avatar
richard lewis

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