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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Great Service

Have used Just Travel Cover a number of times when booking insurance cover for foreign holidays. Have always discovered friendly helpful staff and the price is always competitive. I have recommended this company to many friends and have always had positive feedback from them. Reviewed on: 7th October 2022

Easy to use online

Just Travel Cover are my regular insurance providers for travel. Online tool is so easy to use to get a selection of quotes with a broad range of options. Easy to understand and straightforward entering medical conditions. Always good value for money. Reviewed on: 7th October 2022

Excellent

I had Just travel insurance when I had a TIA and was unable to go away. They paid out straight away. Reviewed on: 7th October 2022

Service & covered protection you can rely on

From the onset of my application for travel insurance the process was faultless . Even when l had medical issues to declare the customer service was very helpful and I felt comfortable with my insurance and not ripped off. Reviewed on: 7th October 2022

Good value

The online application was easy got the cover I wanted at a good price Reviewed on: 7th October 2022

Great competitive prices

Great service , prices and always on hand to help if needed Experienced staff , polite and helpful Reviewed on: 7th October 2022

Friendly helpful and great value for money you get the best deals

I phoned them up and they were there very obliging Reviewed on: 7th October 2022

Friendly, efficient and cost-effective.

Always able to provide cost-effective travel insurance from a standard annual package for me, to cover for my 85-year old mother travelling to Australia. All presented in a friendly, helpful and efficient manner. Reviewed on: 7th October 2022

Can't fault 'em

Very clear website and a good-value product. Reviewed on: 7th October 2022

Great cover at great price

Just travel have looked after us very well for several years now. Easy to deal with and very competitive pricing, good customer service is their edge. Reviewed on: 7th October 2022

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