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Just Travel Cover: Travel insurance reviews

View other Just Travel Cover products
4.91
Based on 2,328 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025
Nicole Newton's avatar
Nicole Newton

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy
Read all reviews See your review

About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

1
I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017
MARGARET MCCARLE's avatar
MARGARET MCCARLE

Wow and more wow.

5
They was so helpful asked all the right questions. We have medical issues oh my goodness they were get for us..Will go back to them next year.... Reviewed on: 7th October 2022
CHRISTINA WARNER 's avatar
CHRISTINA WARNER

Just travel experience

5
Great cover at a cheap price. Very easy to book and policy delivered to home. Reviewed on: 7th October 2022
John Simpkins's avatar
John Simpkins

Simple, straightforward and efficient

5
Needed an annual travel policy for my wife and myself. As older folk we have a few medical conditions but the process of submitting our requirements and medical ailments was straightforward. Prices were reasonable for the cover offered. Cannot ask for more than that. Reviewed on: 7th October 2022
Alan Reeves's avatar
Alan Reeves

Excellent service

5
Fabulous service the best out there the price is very good for service and cover will definitely be using again Reviewed on: 7th October 2022
Angela Grady's avatar
Angela Grady

Very reliable!!!!

5
Had an unexpected issue which required hospital treatment & was seen & sorted all in the same day. Just travel paid out before I’d even got a fit to fly home letter Reviewed on: 7th October 2022
Stewart keefe's avatar
Stewart keefe

Cancellation Claim

5
Last year we booked a holiday on one of the lovely Hurtigruten Norwegian ships. Unfortunately I had to cancel as was very unwell to travel. The process with Just Travel to cancel and then be reimbursed with the deposit we paid was faultless from start to finish. When I felt I was fit enough to travel again we booked another Hurtigruten adventure and because Just Travel didn’t quibble about anything to cancel the previous holiday, I took out insurance again with them. Fortunately this time everything was ok! Thank you Just Travel - wouldn’t hesitate to use them again. Reviewed on: 7th October 2022
Rosie Hope's avatar
Rosie Hope

GREAT COMPAMY

5
Good communication and great price Reviewed on: 7th October 2022
gerard littler's avatar
gerard littler

Excellent service

5
Provides a quick but thorough service with helpful, extremely knowledgeable team. Wouldn't go anywhere else ! Reviewed on: 7th October 2022
Al K's avatar
Al K

didnt need to claim

3
I failed to complete the questionnaire correctly, they were kind enough to alter it the same day, for ONLY £25 pounds. Reviewed on: 7th October 2022
ian robinson's avatar
ian robinson

I am most happy with the service I received when purchasing my travel policy .

5
The service was excellent and well explained - thank you Reviewed on: 7th October 2022
Brianelwyn Milner's avatar
Brianelwyn Milner

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