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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Great company offering great services

Bought a policy to cover our cases for a recent holiday. The price was very competitive & the process extremely easy to follow. I have already recommended this company to a friend. Reviewed on: 7th October 2022

Value for money

Travel insurance that does not break your pocket. Reviewed on: 7th October 2022

super prices

super prices and great service what more could you ask for Reviewed on: 7th October 2022

Easy to use

Webste and questionaire was easy to navigate and fill out Reviewed on: 7th October 2022

No hassle insurance, easy to aply

Great cover for me & my husband, no quibbles about our high blood pressure, great price would recommend to my family & friends Reviewed on: 7th October 2022

Cost effective and professional

Having reviewed several travel companies I chose Just Travel because they covered all my medical requirements at a competitive rate which was also important to me . Will use them whenever I need Travel Insurance & recommend to Friends & Family Reviewed on: 7th October 2022

Best value

Easy, quik and simple, no fuss application Reviewed on: 7th October 2022

Easy and helpful

I found doing travel insurance with JustTravel to be easy and are very helpful to set up with fair pricing. Reviewed on: 7th October 2022

Very professional and understanding

From ringing them to taking out insurance. Very professional, helpful and understanding. Havnt had to make a claim yet but am sure will be the same if ever need to. Reviewed on: 7th October 2022

Great value just travel insurance

I have been a customer of just travel insurance for several years now. I can relax when I travel with my family as I know I have a 1st class insurance company if I ever need their help. Great service at a most competitive price.. Reviewed on: 7th October 2022

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