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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Great service

Hubby has had a heart bypass and has diabetes. We got a great quote from JTC. Really helpful customer service and great price. Reviewed on: 4th October 2022

First class, prompt , personalised service tailored to my complex health related travel needs

Long standing health condition with complex travel issues , are accommodated by this company very well indeed . Reviewed on: 4th October 2022

Fantastic Company

First class from start to finish !!! Reviewed on: 4th October 2022

Excellent customer care

Having rung countless insurers, only to be told no cover would be offered due to a cancer diagnosis, I didn't hold out much hope with Just Travel Cover. Your representative was kind and professional, even with my less than friendly attitude to deal with. Very surprised by the cost and delighted with the service. Reviewed on: 3rd October 2022

Excellent

Very good service and a policy which matches my requirements Reviewed on: 2nd October 2022

Just so helpfull brilliant

I can’t say any more they just helped me every way l could not ask for more Reviewed on: 1st October 2022

Travel Ins for Historic Health Condition

Competitively priced, easy to answer the health questions, simple to set up - used many times over the last 6 years. Reviewed on: 1st October 2022

Excellent value for the cover offered

Simple online quote application, policy acceptance and payment. I understand the older you get the dearer the cover, but Just Travel hits the make with a value for money offering. Reviewed on: 1st October 2022

Very good service

Easy to speak to and very good prices Reviewed on: 1st October 2022

Winter holiday insurance

Great website, gave me all the information I needed and was cheaper than other insurance companies Reviewed on: 30th September 2022

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