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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.88 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Very straightforward to arrange travel insurance.

Very straightforward to arrange travel insurance. Reviewed on: 14th October 2025

Was good and fast response on my query.

Was good and fast response on my query. Reviewed on: 14th October 2025

Always ready to help and explain details

Always ready to help and explain details Reviewed on: 14th October 2025

Good value insurance; easy to understand policies

Good value insurance; easy to understand policies Reviewed on: 14th October 2025

Check it out you won’t be disappointed.

Great and easy to use website with very competitive quotes and cover package for all needs Reviewed on: 14th October 2025

Affordable comprehensive insurance to cover all my n...

Affordable comprehensive insurance to cover all my needs for piece of mind whilst on holiday. Reviewed on: 14th October 2025

Offers a good range of coverage options to help cust...

Offers a good range of coverage options to help customise your needs and requirements Reviewed on: 14th October 2025

Excellent company to deal with.

Fortunately, we have not had to claim on our Just Travel Cover at any time but the service, arranging insurance with Just Travel, has always been quick and easy. We have every confidence that if we did need to claim there would be no problem. Reviewed on: 14th October 2025

Excellent value for money.

Excellent value for money. Easy to arrange cover online and plenty of choice at good prices, would highly recommend Reviewed on: 14th October 2025

Take the stress out of travelling

Quick and simple - stress free and a pleasure to deal with. Would recommend to friends and family Reviewed on: 14th October 2025

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