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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Holiday

Very easy to fill forms in on PC Reviewed on: 2nd September 2022

Great insurance

Quick and easy to renew my holiday insurance . They have a wide choice of cover and at reasonable vost Reviewed on: 2nd September 2022

Travel insurance

Great telephone manner, not pushy just right. Very reasonable price for a years policy with previous medical conditions. Thank you Reviewed on: 2nd September 2022

Easy to use website

The website was easy to use and user friendly. Have used Just Travel on several occasions and will continue to do so. Reviewed on: 2nd September 2022

Amazing service!

We have taken out a new policy this week (our third one over the last few years). Staff are always so polite and helpful and nothing appears to be too much trouble. Thank you! Reviewed on: 2nd September 2022

Efficient and friendly

One quick phone call and everything was sorted out. Highly competitive quote. Fully understood my travel needs. Reviewed on: 2nd September 2022

Good value quotes, easy to use system

I had a problem as my payment had left the bank but I hadn't received my policy. One quick call to customer services and all sorted!! Reviewed on: 2nd September 2022

Easy peasy

I found the process cost effective plus simple and straightforward. Reviewed on: 2nd September 2022

Best price

Easy to complete form…best price …best cover given..easy to add ‘extras’ reasonably priced…not had to use claims but the ‘buying’ was a good experience Reviewed on: 2nd September 2022

Smooth from start to finish

Great price, explained clearly. Knew exactly what we were getting and easy to navigate the site. Reviewed on: 2nd September 2022

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