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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

used for many years

always good service and fair price Reviewed on: 20th July 2022

Good quality Insurance

I've used Just Travel Cover for a number of years for my holiday insurance needs. I find the policies offered to be good value, the cover to be comprehensive and the website easy to navigate and obtain relevant information. I will continue to use this company because I trust them with my needs. Reviewed on: 20th July 2022

simple straight forward way for all travel insurance

Staff and operatives easy to communicate with, very friendly speaking in plain understanding manner whilst remaining totally professional. Good value , and competitive insurance cover. Reviewed on: 20th July 2022

competitive

Usually very competitive quotes and easy website to use. Reviewed on: 20th July 2022

First class service

Easy to understand policies and options, friendly staff and reasonable prices; all-round great service! Reviewed on: 20th July 2022

The only company I use.

I have underlying health issues, and this company offer competitive rates and are always willing to advice. Reviewed on: 20th July 2022

Very Satisfied

Excellent price and timely reminders Reviewed on: 20th July 2022

Perfect service and product range

Great service from people that really understand what they do. Reviewed on: 20th July 2022

yep back travelling after covid so good to see my guarantee is still there !

I have used just travel for many years without a need to claim , but always gives me peace of mind and confidence when we travel. Did teh usual comparison of cover and rates and find them just as competitive as always with just that extra edge on cover no matter if bronze or gold level of policies. Reviewed on: 19th July 2022

Fantastic customer care

Robyn was so helpful in handling my case . Highly recommend Reviewed on: 18th July 2022

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