Write a review

Go to business site

Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

View other Just Travel Cover products

4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

Read all reviews See your review

About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Great customer service

Felt very relaxed explaining a few different medical issues and the operator explained everything. Reviewed on: 2nd August 2018

Help and understanding when you really need it .

As a previous customer ,I returned to this company because of it's fair and affordable travel cover .I have recommended Just Tavel to neighbours and friends who have taken insurance cover for their holidays abroad . Reviewed on: 2nd August 2018

Easy to use. Clear cover and good value.

Very easy to use and excellent value for money. Reviewed on: 2nd August 2018

Fantastic service

JTC has arranged my family's Travel insurance for two years now, and in that time they've provided me with excellent service, clear advice and broad-ranging cover. I would strongly recommend them. Reviewed on: 2nd August 2018

Easy affordable

So easy to get and not out of world prices Reviewed on: 1st August 2018

Best deal i could find

I had been checking different sites and getting high quotes then a friend recommended Just travel insurances. Reviewed on: 1st August 2018

Fantastic service again

Couldn’t fault this company, great staff, helpful, knowledgeable and friendly who make you feel as they are actually listening to you not just reading a flow diagram. Competitively priced and professional. Reviewed on: 1st August 2018

Great policys

.They have the right policy, at the right price. Have used them previously, great service as always Reviewed on: 1st August 2018

So happy with your service

I’m hard of hearing and the lady was very patient with me made the whole experience easy Reviewed on: 1st August 2018

Easy precise and !!!!

Very knowledgeable and easy to do with prior health condition,s Reccomended Reviewed on: 1st August 2018

Alternative products

Travel insurance
from Alpha Travel Insurance 4.84 from 1319 reviews
Travel Insurance
from Cedar Tree 4.77 from 435 reviews
Travel Insurance
from AXA 1.80 from 48 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub