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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Cheap cover with simple application

Medical conditions were quick and easy to cover. Reviewed on: 14th July 2018

Just right met my needs exactly

Very competent advisor who found ideal cover for a person of my age. Reviewed on: 13th July 2018

The best rates I have ever had on holiday insurance

Staff so so helpful and understanding. Reviewed on: 13th July 2018

Excellent service

This was just the cover I was looking for. As a pensioner I want the best cover for the cheapest price. This covers all my needs and I am very happy with the policy and price. Very easy to deal with. Reviewed on: 12th July 2018

Professional and efficient

Had an easy and professional approach with having medical issues everything was explained in detail and easy terminology Reviewed on: 11th July 2018

good value and helpfull staff

Following phone call to ensure that I had filled in the web site questions correctly your staff were very efficient I do not know who I spoke to and she assured me all were correct then checked price for all items and it was by far the best hence the purchase Reviewed on: 11th July 2018

The best travel insurance out there

I have used Just Travel Cover for my cruise holidays for several years and they have been responsive and effiicient. I will use them again this year. Reviewed on: 11th July 2018

Insurance just as I wanted it!

Within minutes of my email we were discussing the policy, sorting out the price and buying the insurance. The member of staff was very quick and receptive. The price was very competative Reviewed on: 11th July 2018

Best company ever for travel insurance needs

Always hassle free no hard sell,polite and knowledgeable staff and always competitive insurance prices Reviewed on: 11th July 2018

most helpful travel insurance company

Was having difficulty getting insurance for my husband. Your staff were most efficient and obtained a good quote for us. We have also taken insurance for another trip in October again your staff were excellent. Reviewed on: 11th July 2018

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