Write a review

Go to business site

Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

View other Just Travel Cover products

4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

Read all reviews See your review

About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Just what I wanted

Great efficient service ,quick and easy to use Reviewed on: 5th July 2018

Woody

Excellent sevice best price for the over 70s with medical problems for a cruise Reviewed on: 5th July 2018

good experience

everything was explained clearly and helpfully Reviewed on: 5th July 2018

great value insurance for the older traveller

easy to apply for and a great value price for the cover Reviewed on: 5th July 2018

holiday travel insurance for a health condition

Polite staff who were able to provide me with the cover i needed Reviewed on: 5th July 2018

Very good price for pre-existing medical condition.

Helpful,friendly and very comparatively priced insurance for me as I have MS. I did get a quote and I couldn't fine anybody who could beat it. My cover is everything I need. I've used Just travel for a few years and I'm more than happy with them and will be using them again. Reviewed on: 5th July 2018

Understand me.

I have a long term medical condition and Just travel get that . They are always happy to help me get the cover I need. No matter who answers my call they are happy and friendly . I have and will again recommend Just Travel to friends and family. Reviewed on: 5th July 2018

Quick, easy and friendly service

Arranging travel insurance, even with a range of medical conditions, is a simple process. Reviewed on: 5th July 2018

easy use. good cover options and have my condition clearly noted.

with a rare condition not all travel insurers even note it online. no need for extra phone calls with just travel online though. good range of companies available and clear cover options. luckily not had to use emergency cover but good to know no hassle. Reviewed on: 5th July 2018

Staff always helpful and courteous...good prices

Both my husband and I have been using your company for the past 6years....we go abroad three times a year and always recommend you to all our friends Reviewed on: 5th July 2018

Alternative products

Travel Insurance
from Lloyds Bank 1.42 from 50 reviews
Travel Insurance
from World Nomads 3.00 from 3 reviews
Travel Insurance
from Halifax 4.20 from 7 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub