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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Excellent cover, reasonably priced and good communication .

Having just finished a course of oncology treatment I found arranging insurance coverage easy and was reassured that should a problem arise on my trip to the US I would be able to deal with anything that may arise. I have subsequently used Just Travel on all my significant trips abroad. Reviewed on: 4th July 2018

Travel insurance

I have used justravelcover.com twice for my trips to Australia and they have been very helpful and professional, with any questions I have had when getting the policy Reviewed on: 4th July 2018

Slick quick and and covers all

Always cool calm and collected, whilst leading me through the essential steps Reviewed on: 4th July 2018

Great all round service

Great service from British based call centre and very competitive prices for people with pre existing medical conditions.Would highly recommend to family and friends. Reviewed on: 4th July 2018

Cheap cover for existing illness

In the past it has cost me a lot of money to get insurance as I have a couple of medical problems but with just travel I can get insured at a reasonable price and it's so easy to arrange. Reviewed on: 4th July 2018

Best Price Cover

Great low prices for peace of mind holiday cover . Reviewed on: 4th July 2018

Full cover at good prices

We have used just travel for the last two years travelling two or three times a year. Easy for us to do over the phone and at a reasonable prices considering out medical conditions. Reviewed on: 4th July 2018

No hassle travel insurance.

Have used Just travel for several years. Had one claim after being Taken ill. Dealt with promptly with no hassle. Reviewed on: 4th July 2018

Hassle free booking

It was quick and easy to book online with Just Travel Cover. The cost was very competitive and I will definately use them again and again Reviewed on: 4th July 2018

Good cover and quick to arrange

Competitively priced and comprehensive service. Reviewed on: 4th July 2018

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