Write a review

Go to business site

Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

View other Just Travel Cover products

4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

Read all reviews See your review

About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Excellent

Comprehensive cover for personal needs Reviewed on: 27th September 2017

Perfect

Great company, easy to access, good prices and excellent customer service Reviewed on: 27th September 2017

Friendly fast response

We're quick to advise how I could find just the right cover I needed without having to pay too much . Reviewed on: 27th September 2017

Happy lady

Very helpful with my medical condition pleasant staff and very competitive prices Reviewed on: 26th September 2017

Great service

Friendly, helpful staff, great cover with all medical conditions considered and cover arranged to include these. A shining star in amongst the travel insurance industry. Reviewed on: 26th September 2017

excelent service

throughout dealings over a considerable number of years have found JUST TRAVEL courteous discreet and helpful when urgently needed. HIGHLY RECCOMMENDED. Reviewed on: 26th September 2017

Satifised customer ...

Really satisfied with my cover for Travel insurance.. came out the best one for my needs having had other quotes... Didn't take long to set it up... customer service representative very helpful...Overall excellent service... Thank you... Reviewed on: 26th September 2017

Awesome service

Just Travel called me in plenty of time before my cover ran out & actually found me a better policy that worked out cheaper!! Win win & hassle free, no silly portals Reviewed on: 25th September 2017

Quick and easy!

Found the whole process very simple to follow and was very happy with the amount I paid for the cover I got. Reviewed on: 25th September 2017

good company and easy website

excellent service easy to use website got a great price as well Reviewed on: 25th September 2017

Alternative products

Travel Insurance
from Halifax 4.20 from 7 reviews
Travel Insurance
from 1 Stop Travel Insurance 4.58 from 64 reviews
Travel Insurance
from ROCK Insurance 2.23 from 11 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub