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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Excellent Service

Every time I ring just travel the staff are always friendly and professional. They are knowledgeable and always find the right policy for me. Reviewed on: 7th October 2025

Simply the best.

Best price,Best people,Best company. Reviewed on: 7th October 2025

Very easy to communicate with.

Very easy to communicate with. Shift action on any queries. Very competitive Reviewed on: 7th October 2025

A superb service offered by Just Travel.

A superb service offered by Just Travel. Easy to answer screening questions regarding medical conditions and various options for travel insurance are immediately offered. The whole procedure is easy and straightforward and I can go away on my holiday confident in knowing I am fully covered in the chance that any unfortunate events were to occur Reviewed on: 7th October 2025

Couldn't be easier to renew with Just Travel.

Couldn't be easier to renew with Just Travel. Always the most competitive prices and the portal used to download documents etc is easy to use as well. Reviewed on: 7th October 2025

AD & Family

Always provide great service and affordable travel insurance. Reviewed on: 7th October 2025

Always had excellent quotes and customer service is...

Always had excellent quotes and customer service is brilliant. Spoke with Katie to sort a quote out and she was very polite and lovely .Speedy service . Reviewed on: 7th October 2025

Top notch holiday insurance company

I always use Just travel cover for my holiday insurance, due to excellent customer service,competitive rates,and friendly,knowledgeable staff . Reviewed on: 7th October 2025

Helpful and friendly

The staff at just travel are always helpful and friendly. The system is very simple to follow and I always find the best deals. Reviewed on: 7th October 2025

I have always used just travel.

I have always used just travel.. I find them good value for money Reviewed on: 7th October 2025

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