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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Totally Professional !

Very clear explanations on queries. Patient listening. Made the customer feel relaxed ! Reviewed on: 29th September 2025

Great value travel insurance including any medical c...

Great value travel insurance including any medical conditions. Easy to use website and plenty of choices available. Would recommend having a try and save some money to spend on your holiday! Reviewed on: 29th September 2025

I had a very good quote for my Cruise next year.

I had a very good quote for my Cruise next year. I accepted and i had the policy sent to me via post and on line.So very happy of the outcome. Reviewed on: 29th September 2025

Impressive site

Very easy to apply. Vast amount of options for cover and reasonably priced. Would highly recommend Reviewed on: 29th September 2025

Simple and straightforward to book your travel insur...

Simple and straightforward to book your travel insurance. This is the 3rd year running we’ve been with Just Travel Reviewed on: 29th September 2025

Very easy to arrange over the phone, staff are very...

Very easy to arrange over the phone, staff are very helpful and friendly. Paper documents were requested and arrived promptly. Reviewed on: 29th September 2025

Got just what we needed

We could tailor the cover to suit our needs and our budget - it was simple to set up and communications were all quick and efficient. I would recommend based on all of the above Reviewed on: 24th September 2025

Very easy process arranging cover and even though th...

Very easy process arranging cover and even though there was a small glitch in the policy details it was efficiently delt with on the phone by an exellent staff member.Very polte and helpful Reviewed on: 16th September 2025

Nice friendly staff and good service who explain eve...

Nice friendly staff and good service who explain everything in easy to understand language. Reviewed on: 15th September 2025

I have always checked that I am received value for m...

I have always checked that I am received value for money. Reviewed on: 15th September 2025

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