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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Spoke to a lovely lady who understood my needs and g...

Spoke to a lovely lady who understood my needs and gave good advice Reviewed on: 10th September 2025

Just Travel Cover makes travelling overseas possible...

Just Travel Cover makes travelling overseas possible because of the range of conditions that they cover at affordable prices - thank you! Reviewed on: 10th September 2025

Searched a lot of providers before I found Just Trav...

Searched a lot of providers before I found Just Travel and pleased I found them will definitely use again in the future as they meet my needs in an affordable way. Reviewed on: 10th September 2025

Effortless travel insurNce

Effortless strait forward and clear. I phoned and got a very helpful girl who set it all up Reviewed on: 10th September 2025

Sales person was very good and gave us a excellent c...

Sales person was very good and gave us a excellent cover for our cruise Reviewed on: 10th September 2025

Best value for money of all the providers.

Best value for money of all the providers. All conditions we wanted cover for were insured. Reviewed on: 10th September 2025

A great product at a great price!

The previous provider of my annual worldwide travel cover decided to up my premium by 40% for no good reason. Following a comparison website search, I settled on Just Travel. I now have the same level as cover as before, with lower excesses, and at less than I paid with the other guys last year! I would highly recommend Just Travel for people with pre-existing medical conditions who need annual worldwide travel cover. Reviewed on: 10th September 2025

I always been happy with just travel and found it ch...

I always been happy with just travel and found it cheaper than every other insurance I looked at Reviewed on: 10th September 2025

Best insurance by far. .

Fantastic web site easy to understand. Fabulous unbeatable cover options best price and value on the internet. 5***** A+++++. Best around trusted company. Reviewed on: 10th September 2025

Overall satisfaction

Easy to navigate Web page, a good variety of insurance options, good value for money, prompt email confirmation, overall satisfaction. Reviewed on: 9th September 2025

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