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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Choose Just Travel Cover for their helpful staff

I always find the staff helpful, they are very professional but at the same time friendly and helpful, in spite of my hearing difficulties! I have not yet, fingers crossed, had to make a claim but I am sure the staff would be equally helpful. Reviewed on: 7th July 2025

Very efficient & the website was easy to navigate

Very efficient & the website was easy to navigate Reviewed on: 7th July 2025

I’ve used just travel for years now and they always...

I’ve used just travel for years now and they always meet my needs and they are so helpful Reviewed on: 7th July 2025

Be safe with Just Travel

On the phone they were very friendly & efficient, and up to date on every thing.The price was although not cheap it was very reasonable. Reviewed on: 7th July 2025

Always nice to speak to a friendly person with good...

Always nice to speak to a friendly person with good service Reviewed on: 7th July 2025

Pleasant knowledgeable really helped me.

Pleasant knowledgeable really helped me. Will be taking another travel insurance out this week! Reviewed on: 7th July 2025

Advisor was good and clear.

Advisor was good and clear. Options explained. Happy. Reviewed on: 7th July 2025

Very easy website to manoeuvre and very friendly sta...

Very easy website to manoeuvre and very friendly staff if you prefer to phone Reviewed on: 7th July 2025

I've used this company for many years.

I've used this company for many years. Every year I go on comparison sites but always come back to just travel as they have a good understanding of my medical problems and don't penalise me because of them Reviewed on: 7th July 2025

Easy to navigate website.

Easy to navigate website. Easy to make any health declarations. Good range of companies quoting and excellent prices. Reviewed on: 7th July 2025

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