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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.88 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Great friendly and efficient customer service.

Great friendly and efficient customer service. Reviewed on: 14th October 2025

Easy & Quick

Easy to use & clear information on which policy suits my needs Reviewed on: 14th October 2025

Easy purchase at a competitive price

Easy purchase at a competitive price Reviewed on: 14th October 2025

I've used JUST TRAVEL 3 or 4 times.

I've used JUST TRAVEL 3 or 4 times. They don't ask unnecessary questions and are very efficient at providing value cover. Reviewed on: 14th October 2025

Just what was wanted

Just Travel provided the insurance we wanted, when we wanted, with easy application Reviewed on: 14th October 2025

Site is very easy to use and efficient with getting...

Site is very easy to use and efficient with getting a quote, the documents then landed in my inbox very quickly Reviewed on: 14th October 2025

Friendly and efficient customer service

Friendly and efficient customer service Reviewed on: 14th October 2025

easy to arrange travel cover by telephone

It was very easy to arrange my travel cover by telephone. JTC were helpful and dealt efficiently with my recent medical treatment whereas other companies had created obstacles, one company even refusing cover. Reviewed on: 14th October 2025

Great service and easy to use.

Great service and easy to use. Got the cover I needed quickly and felt reassured throughout my trip. Would definitely recommend! Reviewed on: 14th October 2025

Stress free claiming

I had to make a claim after a holiday of being in pain and having to seek medical advice when I returned just travel made my claim back a very easy and non stressful experience Reviewed on: 14th October 2025

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