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Kroo: Current account reviews

View other Kroo products
4.76
Based on 5,959 reviews, last reviewed 10th Aug 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good bank and so easy to use Very good bank and so easy to use Reviewed on: 10th August 2026
Gabriel 's avatar
Gabriel

Latest lowest rating:

2

Account Satisfaction Survey: Not part of the Current Account Switch Service (CASS). In addition, keep encountering multiple account/card freezes for attempting perfectly legitimat... Read more Reviewed on: 18th April 2026
Derrick's avatar
Derrick
Read all reviews Write a review

About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Review Kroo: Current account now

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Kroo Current account reviews (5959)

Easy online app control of ins and outs, with messag...

5
Easy online app control of ins and outs, with messages warning me of payments about to be made Reviewed on: 18th March 2026
Simon V's avatar
Simon V

Avoid. Poor, slow customer service

1
I reported a potentially fraudulent use of my debit card and froze my card before the payment had gone through. I flagged this up with Kroo who actually allowed the payment to go through and then told me that the amount could not be recovered. Shame on Kroo. Reviewed on: 18th March 2026
Amira R's avatar
Amira R

Simple app to use, fast response to inquiries

5
Simple app to use, fast response to inquiries Reviewed on: 18th March 2026
Herdeep Singh's avatar
Herdeep Singh

KROO let a personal account customer use their accou...

1
KROO let a personal account customer use their account for business usage of a Limited Company and refused to take any action when this was brought to their attention Reviewed on: 18th March 2026
Will W's avatar
Will W

We wanted a savings account with easy access.

5
We wanted a savings account with good interest and easy access for deposits and withdrawals and Kroo gives us exactly that Reviewed on: 18th March 2026
Olwyn D's avatar
Olwyn D

Love the current account and benefits woth interest...

5
Love the current account and benefits woth interest value Reviewed on: 18th March 2026
Maria M's avatar
Maria M

Always had a positive experience

5
Always had a positive experience Reviewed on: 18th March 2026
Rhomani G's avatar
Rhomani G

Great to deal with, service great.

5
Great to deal with, service great. Reviewed on: 18th March 2026
Simon B's avatar
Simon B

My overall experience

5
I've only dealt with the bank through it's App but it is easy to navigate and always works. Reviewed on: 18th March 2026
Garry 's avatar
Garry

Easy to use website

5
Easy website to use, able to check and print statements quickly. Can update details without having to wait, able to talk to an operator when needed Reviewed on: 18th March 2026
Carole Jane Mead's avatar
Carole Jane Mead

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