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Kroo: Current account reviews

4.87
Based on 4,840 reviews, last reviewed 24th Mar 2026
69800% increase in 5 star reviews
in the past 90 days
900% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experiences Been using the app for a few years now and have had nothing but good experiences Reviewed on: 24th March 2026
Vanessa C's avatar
Vanessa C

Latest lowest rating:

1

Avoid. Poor, slow customer service I reported a potentially fraudulent use of my debit card and froze my card before the payment had gone through. I flagged this up with Kroo who actua... Read more Reviewed on: 18th March 2026
Amira R's avatar
Amira R

About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo Current account reviews (4840)

Easy to use and great experience

5
One of the great digital banking which i ever used Reviewed on: 23rd February 2024

Soo easy.

5
Setting up an account was easy and quick - and the pots for managing your money and savings is simple to use. Reviewed on: 23rd February 2024

amazing Bank

5
an easy to use, savings friendly bank Reviewed on: 23rd February 2024

Amazing customer service, always very helpful and qu...

5
Amazing customer service, always very helpful and quick to respond to any queries Reviewed on: 23rd February 2024

Absolutely fantastic loans manageable and apps excep...

5
Absolutely fantastic loans manageable and apps exceptional Reviewed on: 23rd February 2024

Took less than 10 minutes to set up and app...

5
Took less than 10 minutes to set up and app is superb Reviewed on: 23rd February 2024

A great experience with market leading interest rate

5
A great, simple experience with fantastic interest rate and customer service. I've been impressed with the UX, a responsive customer support team and the steady improvement in functionality, without over complicating the app. Foreign exchange rate is good too. Reviewed on: 22nd February 2024

Very friendly app,fast transactions

5
Very friendly app,fast transactions Reviewed on: 20th February 2024

Five stars for Kroo Bank!

5
Five stars for Kroo Bank! I am always a big advocate of a small player trying to do the right thing for a customer. Kroo have really led the way with their interest rate on their balances - upped the limit it pays out on to 500k, the overdraft rate on the account is one of the best in the market. I had a couple of issues with some payment reviews, but these were handled quickly by the Kroo team and having used Kroo for over a year now, the offering (both support and the app) gets better and better. Reviewed on: 16th February 2024

not only has Kroo been great for me, I've had loads...

5
not only has Kroo been great for me, I've had loads of positive feedback from my family too! Reviewed on: 16th February 2024

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