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Kroo: Current account reviews

Name: Current account
Rating: 4.76 (5958 reviews)

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4.76

Based on 5,958 reviews, last reviewed 11th Jun 2026

27% decrease in 5 star reviews

in the past 90 days

77% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Kroo the turbo app Kroo app is 100% versatile. Does everything I need, DD's, transfers and I get interest. Beats other banking apps. Reviewed on: 11th June 2026

Latest lowest rating:

2

Account Satisfaction Survey: Not part of the Current Account Switch Service (CASS). In addition, keep encountering multiple account/card freezes for attempting perfectly legitimat... Read more Reviewed on: 18th April 2026

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo Current account reviews (5958)

Simple, easy to use, great interest rate

Simple, easy to use, great interest rate on a current account with no strings! Have recommended to my friends and family. had a few issues I needed to speak to the support team about, and these were resolved quickly and without fuss (an issue with my card, quickly replaced). Reviewed on: 3rd January 2024

Recommended to all my friends

Wow, easiest bank account opening ever! Only took 10 minutes and the customer service is top tier. 4.1% interest on all balances up to 85k too. Amazing! Reviewed on: 16th July 2023

A Brilliant Current Account

The Kroo current account is brilliant. Not only does it give you all the things you’d expect from a current account but Kroo goes one step further.. It currently offers people with their current account an interest rate of 4.10% on all credit balances. That’s much better than most savings accounts. I would happily recommend Kroo to anyone. Reviewed on: 10th July 2023

Beware! Unbelievably poor service.

Unbelievably poor service. Sent wages to this bank and not showing. Every time I use the chat or call I’m given the patronising response telling me that they can see the payment and the relevant team are looking into matters, and then they have the nerve to thank me for my patience and understanding. They have left struggling and having to rely on support and overdrafts which is incurring fees. Won’t acknowledge my complaint and no sincere care or apologies! As soon as I get my money back I’ll be seeking compensation and will be shutting the account down! Reviewed on: 26th June 2023

High interest current account

Current account with high interest that constantly goes up with the base rate. I'm basically using it as a savings account. Transfers are instantaneous and stress free. Customer service is quick and friendly. Great alternative to brick and mortar bank with low interest rates or limits to your monthly contributions! Reviewed on: 2nd June 2023

High interest and a Current Account

Love that Kroo has provided a current account that offers high interest on balances. Great way to earn a little extra each month. Hoping this will encourage over providers to follow suit. Reviewed on: 1st June 2023

Top Value

Not many current accounts earn you interest these days, and this one is currently at 3.33% which is miles better than most instant access savings accounts elsewhere. Reviewed on: 31st May 2023

Excellent Interest

Excellent Interest on a current account, with a basic app but perfectly fine, a few extra features and tweaks could become a great bank Reviewed on: 31st May 2023

Bank is good customer service is not

The app is easy to use and there are no fees interest is earned, planting trees is fabulous. Their customer service is absolutely appalling. They have no empathy, no understanding and no care for people who are in a urgent situation. When your situation is covered under certain protection they still don't care to help. Ignore your messaged and use the excuse that they have a influx of alot of messages tight now but that same excuse has been used for months!! You would think they would employ more people to cover the amount of customers. You make complaints and they tell you to go to the ombudsman. This time however I absolutely will and as I have enough evidence to prove they did not follow FCA rules I will win this argument!! Based on the customer service and there lack of everything above I would not recommend Kroo to friends and family. Actually I wouldn't recommend them to anyone if they want good customer service they will not get it at kroo. The app is brilliant and easy though so based on the app alone I would recommend them. All in all I am 50/50 whether I want to remain a customer or not. Reviewed on: 10th May 2023

Worst bank ever

im beyond fustrated with this bank ive goit money in my account that ive been tryinf to access for over a month now and the problem started because there app went down and when it was sorted i was locked out of my onine banking. They are ment to have sent me new details to log in and 2 new cards nome of them have arrived. ive been trying to get htrough to custoer services for over 3 weeks as when you call they say they call u back and cut u off but they never do. ive put in a offical complaint and have not recived emails other than saying they recived my complaint but there ment to email u at the 15working days point and again atthe 35working day point and theve got a max/of 8weeks to sort it well it was 7weeks ago i put my complaint in, so ill wait and see wat happens. they are the most incompetent back ever im closing my account when all this is sorted ARGH Reviewed on: 9th May 2023

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