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Kroo: App reviews

4.91
Based on 2,510 reviews, last reviewed 25th Jan 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Clear & simple to use App App is clear and easy to use without the 'corporate' feel of other banking apps. Customer service has been excellent whenever I've needed to contact t... Read more Reviewed on: 23rd January 2026
Christiane's avatar
Christiane

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026
Krys K's avatar
Krys K

About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2510)

Clear design in apps application.

4
Clear design in apps application. Easy to use and details shown clearly. Prompt online support in customer service. Reviewed on: 12th April 2024

No charges when using Kroo in a foreign country and...

5
No charges when using Kroo in a foreign country and receiving interest on any deposits. Reviewed on: 12th April 2024

Easy to use app.

5
Easy to use app. Excellent service and well laid out Reviewed on: 12th April 2024

It’s and easy to use app.

5
It’s and easy to use app. The new features of pot are really useful Reviewed on: 12th April 2024

Excellent!! Simple, yet effective!!

5
I was drawn to it because of it’s full banking code, best in class current account interest rates and full banking code. Opening up and using app was simple and fast. Everything I need is on screen accessible. It’s environmentally conscious too. if there was a way to use a separate password for the app instead of the system phone password or Face ID, it would ease my security concerns (however not all companies offer it so Kroo is in same boat) Reviewed on: 12th April 2024

Excellent customer service and quick responses.

5
Excellent customer service and quick responses. Reviewed on: 12th April 2024

Best app easy to see logo colour app.

5
So easy to set up account and easy to use app. Reviewed on: 12th April 2024

very easy to use app as an OAP i need easy access to...

5
very easy to use app as an OAP i need easy access to my account Reviewed on: 12th April 2024

Good quality app with good rates!

5
Good quality app with good rates! Reviewed on: 12th April 2024

love the colour of the card!

4
Very easy to use & love the colour of the card!! Reviewed on: 12th April 2024

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