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Kroo: App reviews

4.76
Based on 2,542 reviews, last reviewed 11th Jun 2026
36% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Amazing customer support team. Amazing customer support team. With competitive rates surrounding money in the account. Always find it easy to get help with any problems I've been ha... Read more Reviewed on: 11th June 2026
Sharpish's avatar
Sharpish

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026
Krys K's avatar
Krys K

About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2542)

App is very user friendly

5
App is very user friendly, the chat bot is very very good and now that there is saving pots it makes it so much easier to track of my money. Reviewed on: 29th February 2024

The service is excellent.

5
The service is excellent and they do everything asked of them that is possible to be done. Reviewed on: 29th February 2024

So easy to use, read and understand.

5
So easy to use, read and understand. Enough said. Reviewed on: 29th February 2024

Kroo is easy to use.

4
Kroo is easy to use and responsive to enquiries. Reviewed on: 29th February 2024

Brilliant - Excellent interest rate

5
Brilliant - Excellent interest rate Reviewed on: 29th February 2024

Great savings rates.

5
Great savings rates. Easy App to navigate Reviewed on: 29th February 2024

Insanely easy

5
Insanely easy and soon will have all my business - Cant wait for business banking! Reviewed on: 29th February 2024

Kroo - doing banking right

5
Good experience with Kroo. Easy to use app; onboarding was simple but secure. APR is comparable to brick and mortar; secured funds; transfers are a doddle. Reviewed on: 29th February 2024

Great bank and easy to use app.

5
Great bank and easy to use app. Always improving and keeping us up to date. Reviewed on: 29th February 2024

A bit extra for doing nothing

5
Easily joined Kroo and it’s fantastic to be rewarded for normal everyday banking. Reviewed on: 29th February 2024

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