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Kroo: App reviews

Name: App
Rating: 4.76 (2542 reviews)

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4.76

Based on 2,542 reviews, last reviewed 11th Jun 2026

36% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Amazing customer support team. Amazing customer support team. With competitive rates surrounding money in the account. Always find it easy to get help with any problems I've been ha... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026

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About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2542)

THE ONLY APP I HAVE FALL IN LOVE WITH

SINCE MY ARRIVAL IN THE UK ,OVER 2 YEARS NOW.THIS HAS BEEN THE ONLY BANK WHOSE APP INTERFACE JUST MAKES ME SMILE EACH TIME I OPEN IT UP,THE EASE TO NAVIGATE THROUGH JUST CANT BE MUCH EMPHASIZED Reviewed on: 20th March 2024

Kroo customer experience!

Easy and friendly to use App. Kroo Pots is also a handy facility. The Kroo interest rates could also be improved, to make them more competitive! Overall, a decent company. Reviewed on: 19th March 2024

Easy to use

Easy to use. Great rates of interest Reviewed on: 19th March 2024

Great app, simple to operate..

Great app, simple to operate. Very easy to transfer money to friends or family. Reviewed on: 19th March 2024

App is user friendly and well designed.

App is user friendly and well designed. Interest earned on your account is a simple way to earn a return on your money as compared to traditional bank current accounts. Low fees when on transactions abroad on your card is an important feature to me. Well done to Kroo for getting the things that matter right. Reviewed on: 19th March 2024

Easy to use app and security conscious processes

Easy to use app and security conscious processes in place when dealing with large withdrawals, which do not hamper progress. Reviewed on: 19th March 2024

Great app

Great user interface, easy to manage transfers and review spending. It's also easy to message customer support and talk to agents. Reviewed on: 19th March 2024

Great service, simple set up and easily accessible app

Great service, simple set up and easily accessible app Reviewed on: 19th March 2024

My Kroo experience- great!

So easy to use the app, instant confirmation of transactions and brilliant current account interest rate. So pleased I have recommended to friends when requested. Reviewed on: 19th March 2024

The best app I have

It is totally painless, simple to use and intuitive. It’s the best app I have. Reviewed on: 19th March 2024

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