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Kroo: App reviews

Name: App
Rating: 4.76 (2542 reviews)

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4.76

Based on 2,542 reviews, last reviewed 11th Jun 2026

36% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Amazing customer support team. Amazing customer support team. With competitive rates surrounding money in the account. Always find it easy to get help with any problems I've been ha... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026

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About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2542)

Kroo have been very patient whilst I've adapted from...

Kroo have been very patient whilst I've adapted from online banking to a banking app. My statements are always accurate, I love the interest added every month and I'm finding it very fast and easy to use (after initial hiccups.) I'm 75 years old and pleased to be keeping up with innovative ideas. Reviewed on: 21st March 2024

I’m very satisfied,app very easy to navigate

I’m very satisfied,app very easy to navigate Reviewed on: 20th March 2024

Easy-to-use app, with real-time notifications and ea...

Easy-to-use app, with real-time notifications and easy approvals. A bit minimalistic, there's a lot of scope for new features to compete with other digital banks like Monzo and Starling, but the team seem to be actively looking for feedback and developing features, which is nice to see. Reviewed on: 20th March 2024

A modern marvel

Easiest at moving money, almost immediate help and of course excellent interest on a current account. No problem with withdrawal of funds from a cash point. Reviewed on: 20th March 2024

Simple but Brilliant

Very simple App to navigate - if my 87 year old Mum can use it - anyone can. Very fast and professional account setting up process. Immediate notifications of any withdrawals or receipts via App plus a very healthy credit interest rate. Cannot fault it in anyway Reviewed on: 20th March 2024

App customer service just fab

They are great at customer service directly via the app, they very quickly changed my name and authorised a payment that was getting stuck. Reviewed on: 20th March 2024

Online Banking Apps

Compared to other online banking apps Kroo has been consistently up & without any downtime that I’ve experienced. Reviewed on: 20th March 2024

Just open the account it good for me

Just open the account it good for me Reviewed on: 20th March 2024

Excellent App and UI is very simple and easy.

Excellent App and UI is very simple and easy. Reviewed on: 20th March 2024

Easy to use and user friendly

Easy to use and user friendly , kroo gives you control of your card account via the app. Reviewed on: 20th March 2024

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