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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (689 reviews)

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4.90

Based on 689 reviews, last reviewed 4th Mar 2026

10300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Friendly and helpful staff with good product knowledge Friendly and helpful staff with good product knowledge Reviewed on: 4th March 2026

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (689)

Review of the Leek Building Society, Mortgages:

Happy with the Leek Building Society

I was supported at a difficult time to transition between mortgage products and felt wholly supported and not just another customer of a large organisation. This meant a lot at a time of stress and anxiety. Reviewed on: 7th March 2025

Fantastic from start to finish.

Fantastic from start to finish. Application process was seamless with great communication throughout. Reviewed on: 17th February 2024

Excellent lender at a difficult time

Leek at a difficult time were the only lender that would consider me for a mortgage at a competitive rate. Whenever I've had queries in the last nearly 4 years I have been answered quickly and customer service has been exceptional and when messages left been contacted back promptly. Reviewed on: 17th February 2024

Super mortgage

End of five year fixed product. Got informed there was a cheaper fixed deal. Compared to every other mortgage was cheapest by far Reviewed on: 17th February 2024

Good customer service

Never had a problem with Leek. My customer service advisor was helpful when we remortgage. Reviewed on: 17th February 2024

Great for the time we was with leek

Great for the time we was with leek Reviewed on: 17th February 2024

Fantastic service

Leek helped me when i thought nobody would. Whilst always protecting me and making sure i could afford the mortgage i was getting. Its the first mortgage ive seen where your actually feel like your paying the balance off. What i mean by that is when i see my yearly statement the balance seems to be going down rather than looking the same. Ive only ever rung them once which shows to issues, that was to only change the payment date which they did with no fuss. Reviewed on: 17th February 2024

Had great experience from the moment we were recomme...

Had great experience from the moment we were recommended to them by our mortgage advisor Reviewed on: 17th February 2024

Fast and efficient customer service team, easy to na...

Fast and efficient customer service team, easy to navigate online mortgage account and excellent rates when taking out our mortgage! Reviewed on: 17th February 2024

Polite and efficient staff

Polite and efficient staff. Good value for money. Flexible options. Reviewed on: 17th February 2024

Great experience as first time buyers

We have always had a great experience with Leek! We were recommended for our first mortgage and were so impressed with the service that we decided to stay with Leek when it came to renew. Any questions we have had have always been answered and dealt with quickly and professionally, in a friendly manner. I would recommend Leek to anyone and they have been able to provide us with very competitive rates, with smooth processes! Reviewed on: 17th February 2024

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