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Leek Building Society: Mortgages reviews

4.90
Based on 689 reviews, last reviewed 4th Mar 2026
10300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly and helpful staff with good product knowledge Friendly and helpful staff with good product knowledge Reviewed on: 4th March 2026
Martin G's avatar
Martin G

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (689)

Review of the Leek Building Society, Mortgages:

Happy with the Leek Building Society

5
I was supported at a difficult time to transition between mortgage products and felt wholly supported and not just another customer of a large organisation. This meant a lot at a time of stress and anxiety. Reviewed on: 7th March 2025

I’ve had a mortgage with Leek for many years

5
I’ve had a mortgage with Leek for many years I have been more than happy with any resolutions to my queries and found their rates to be very competitive hence my staying with the company on renewal. Reviewed on: 23rd January 2024

Always get great advice, with my best intentions in...

5
Always get great advice, with my best intentions in mind Reviewed on: 23rd January 2024

5 star mortgage service

5
I have always chosen Leek United as our mortgage provider as they have a competitive range of products and we have had a very personal service from the mortgage advisors we have had, even supporting us through our house sale and purchase via prompt email and phone calls. The staff take the time to explain everything and reassure you. Reviewed on: 23rd January 2024

Competitive rate, very easy to deal with and proactive.

5
Competitive rate, very easy to deal with and proactive. Everything I want from my mortgage company Reviewed on: 23rd January 2024

Leek just listen and understand.

5
Leek just listen and understand. Much easier to deal with than the big global banks who are just a pain. Reviewed on: 23rd January 2024

Helpful, clear and friendly

5
They have always been friendly, helpful and available in person or over the phone to support with questions. Always have lots of patience and are able to explain things simply and clearly. They also have competitive rates Reviewed on: 23rd January 2024

Good customer service, cannot complain at all

4
Good customer service, cannot complain at all Reviewed on: 23rd January 2024

Superb customer service - they never stop listening

5
Superb customer service - they never stop listening Reviewed on: 23rd January 2024

Friendly honest advice, not pushy sales people

5
Friendly honest advice, not pushy sales people Reviewed on: 23rd January 2024

I have my new fixed rate with Leek, Has all been an...

4
I have my new fixed rate with Leek, Has all been an easy take over and gone smoothly, would have like a better rate would have been my only gripe. Reviewed on: 23rd January 2024