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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (5163 reviews)

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4.92

Based on 5,163 reviews, last reviewed 7th May 2026

1% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

friendly, informative and helpful friendly, informative and helpful Reviewed on: 7th May 2026

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Latest lowest rating:

1

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About this product

Leek Building Society offer a range of savings accounts.

All Leek Building Society savings accounts can be opened in branch or via post and some can be opened using the Leek online platform. Most Leek savings accounts can be managed online.

Leek savings account reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Savings reviews (5163)

All very pleasant and efficient and helpful

All very pleasant and efficient and helpful Reviewed on: 14th January 2025

I’ve been trying to open a new account on the maturi...

I’ve been trying to open a new account on the maturity of another. Sent my bank details in . Getting nowhere. Spoke to rather sulky girl on phone and did what she said but still no progress. Why am I bothering Reviewed on: 14th January 2025

Reply from Leek Building Society Thank you for taking the time to leave us a review and we’re sorry to hear about the difficulties that you’ve encountered when attempting to open a new account. So that we can look into what’s happened and get things resolved for you we’d be grateful if you could please contact our Savings Team on 0808 281 9308. They’re typically available between 9am and 5pm Monday to Friday and will be happy to help in any way they can. Kind Regards Dave @ Leek BS Response date: 17th January 2025

Good service.

I was dealt with in an efficient but friendly manner, very little waiting time. Reviewed on: 14th January 2025

Fantastic branch

Fantastic experience over the years we have banked with Leek. Staff go above and beyond. Reviewed on: 14th January 2025

Very efficient and fast and good customer service

Very efficient and fast and good customer service Reviewed on: 14th January 2025

Great products and friendly staff

Great products and friendly staff Reviewed on: 14th January 2025

At least I have a local branch,Macclesfield,for the...

At least I have a local branch,Macclesfield,for the moment.Staff V helpful,opening hours & interest rates for savers are not. Reviewed on: 14th January 2025

Very good and friendly service.

Very good and friendly service. Competitive interest rates and good communication throughout Reviewed on: 14th January 2025

A happy personal customer Charity Bonds poor.

I have always found Leek Building Society in Newcastle a pleasure to visit, as the staff are friendly, the premises is up to date, clean and airy and I have banked with Leek since Britania closed all their Agencies. Our recent big disappointment is that you have stopped Charity Bonds. I bank for myself and also for Girlguiding Newcastle, and one of our accounts was a Bond which matured in November, of a considerable amount which we have held with you for approximately 30 years. This needs to go into a high Interest Account, which you have stopped. I have visited several Building Societies and Banks in Newcastle, and no-one will accept it unless we move our accounts to them, which we don't want to do. Please will you reconsider allowing Charity Bonds which belong to existing customers/Charities ?. Please also will you tell me the reason for this change ?. I always regarded Leek as a verey community based Building Society - what has happened to this title ? Reviewed on: 14th January 2025

Staff in the Ashbourne Branch

Staff in the Ashbourne Branch are always welcoming, polite and helpful. Any queries are dealt with efficiently accurately and privately. Reviewed on: 13th January 2025

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