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Leek Building Society: Savings reviews

4.90
Based on 5,193 reviews, last reviewed 19th Jun 2026
76% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly services and helpful staff. Friendly services and helpful staff. Reviewed on: 19th June 2026
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Latest lowest rating:

1

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About this product

Leek Building Society offer a range of savings accounts.

All Leek Building Society savings accounts can be opened in branch or via post and some can be opened using the Leek online platform. Most Leek savings accounts can be managed online.

Leek savings account reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Savings reviews (5193)

Great support

5
Always respond quickly to any queries Reviewed on: 4th March 2023

That Human Touch

5
Always treated with total respect in a warm friendly manner. No machines in sight great bonus. Please don't change!!! Reviewed on: 4th March 2023

Customer service excellent

5
Always friendly and helpful with any questions about savings Reviewed on: 4th March 2023

Best by far!

5
Good local building society, offers lots of products for everyones individual needs, be it mortgages or savings etc. and always friendly, helpful staff on hand! Reviewed on: 4th March 2023

Waiting times terrible, customers ignored

2
Loads of staff behind counter but very slow service as always seem to be making a drink, dont like the open plan area in Leek where everyone can hear what you are discussing about your finances Reviewed on: 4th March 2023
Reply from Leek Building Society Thank you for taking the time to provide us with your feedback and we’re sorry to hear about your experiences when using our branch network. We take all of the feedback that we receive very seriously and I can confirm that your comments have been passed onto our Head of Branch Network and Customer Support for review. Kind Regards Dave @ Leek Building Society Response date: 6th March 2023
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Leek Building Society

good overall

4
the service is good it obviously was worse/poor during the pandemic. The savings rates aren't as competitive with the likes of nationwide but you are smaller Reviewed on: 4th March 2023

Great face to face personal advise

5
I keep all of my savings with leek United,I do this because I appreciate the on store personal experience. I only tend to go in-store once or twice a year to renew my savings but when I do nothing is ever to much and I'm always remembered by the staff. I get great advice,feel reassured and valued and they make everything so simple . I appreciate that I can do things face to face and with help to fill forms ect and it not all being online or electronically. Great service,this is the reason I've opened opened two more savings accounts with leek this year alone. I could get better rates online but I appreciate the on store experience. Keep up the fab work. Reviewed on: 4th March 2023

Always a pleasure

5
The congleton branch has always been so helpful guiding me through all the rates Caring for my needs whilst recovering from surgery allowing me privacy when in the branch Reviewed on: 4th March 2023

Friendly and efficient

5
Leek Building Society is a local organisation, supporting the community (both financially and socially) but it’s main business is clearly about helping individuals (and organisations) with financial affairs. As a customer, I have always found staff to be friendly as well as being efficient. Reviewed on: 3rd March 2023

A building society that believes in the branch contact

5
I became a customer of Leek United BS just two years ago as they were offering one of the most competitive savings rates nationally. When many other banks and building societies have been closing branches Leek United has been refurbishing its and as a recent retiree I’m rediscovering the high street and a local branch is a much appreciated and used convenience. Reviewed on: 3rd March 2023

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