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Lemonade: Home insurance reviews

4.33
Based on 27 reviews, last reviewed 27th May 2026
36% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
11%
See only 3 star reviews
7%
See only 2 star reviews
4%
See only 1 star reviews
4%

Latest highest rating:

5

Claim was reviewed quickly. Claim was reviewed quickly. As we have accidental damage add on we don’t have to worry if something gets broken. Had to provide video/photo proof. Cla... Read more Reviewed on: 27th May 2026
Sanda B's avatar
Sanda B

Latest lowest rating:

1

I’m leaving Lemonade because of my claims experience... I’m leaving Lemonade because of my claims experience with Judith. My water damage claim was ultimately approved, but only after a stressful and unnec... Read more Reviewed on: 5th May 2026
SG's avatar
SG

About this product

Lemonade provides home insurance policies.

You can choose from separate buildings and contents insurance or a combined home insurance policy. Cover is available whether you buy or rent your home and you can manage your policy online or via the mobile app.

Lemonade home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Lemonade before, you can also leave a review and share your experience.

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Lemonade Home insurance reviews (27)

Lemonade was very helpful with my claim and very qui...

5
Lemonade was very helpful with my claim and very quick at getting me a payment Reviewed on: 2nd February 2026

The claim adjuster werenice

5
The adjuster were nice and made the Cliam process easy Reviewed on: 28th January 2026

Stolen Phone

5
Phone was stolen, claim was accepted fairly quickly with minimal hassle Reviewed on: 16th January 2026

Experience was top class, fast efficient and simple,...

5
Experience was top class, fast efficient and simple, I couldn't of ask for anything else Reviewed on: 11th January 2026

Claims was handled in a timely manner.

5
Claims was handled in a timely manner. Samuel kept me informed and handled the claim efficiently. Reviewed on: 8th January 2026

Fast efficient payment when something goes wrong.

5
Fast efficient payment when something goes wrong. Reviewed on: 12th December 2025

Customer service great.

5
Customer service great. Prompt response and efficient handling of claim. Reviewed on: 11th December 2025

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