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Lifetime Pet Cover: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.84 (2401 reviews)

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4.84

Based on 2,401 reviews, last reviewed 16th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Happy with cover Not had to claim but I am very confident Reviewed on: 13th January 2025

Latest lowest rating:

1

Don't insure with Lifetime Pet Insurance! LPI have excluded my dogs arthritis condition after 2 years. I can't tell you how financially devastating this is for me and how limiting it is for th... Read more Reviewed on: 16th February 2025

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About this product

Lifetime Pet Cover Pet Insurance reviews (2401)

Review of the Lifetime Pet Cover, Pet Insurance:

Thankfully I've not had to experience making a claim...

Thankfully I've not had to experience making a claim yet, but I have had previous queries that have been dealt with efficiently! Friendly staff who answer quickly and are happy to help! Reviewed on: 14th October 2024

Don't insure with Lifetime Pet Insurance!

LPI have excluded my dogs arthritis condition after 2 years. I can't tell you how financially devastating this is for me and how limiting it is for the treatment my dog receives. And they still charge me £115 per month for the privilege! Reviewed on: 16th February 2025

Happy with cover

Not had to claim but I am very confident Reviewed on: 13th January 2025

Just pay monthly & you’re covered.

Just pay monthly & you’re covered. Reviewed on: 1st January 2025

Hassle free per insurance

Couldn't recommend higher. Great Reviewed on: 24th November 2024

Had to claim for my dog and it was dealt with effici...

Had to claim for my dog and it was dealt with efficiently, with no issues at all. Reviewed on: 9th November 2024

Provides the cover I need and we’re efficient when I...

Provides the cover I need and we’re efficient when I needed to make a claim. Reviewed on: 27th October 2024

Just an awful experience

They failed to set up my direct debit, failed to communicate effectively then just cancelled my policy Reviewed on: 25th October 2024

Easy, reliable, quick friendly service.

Easy, reliable, quick friendly service. Reviewed on: 22nd October 2024

Wonderful staff, no problems with the service

Wonderful staff, no problems with the service Reviewed on: 18th October 2024

Straight forward claim with pay out

We recently claimed for our dog who unfortunately passed away after realising he had severely progressed cancer. The initial symptoms presented as a tummy bug but our vet trips quickly increased. The process for making a claim was relatively straight forward - I received a text about once a week once the claim progressed. As he was a rescue, it was slightly stressful being questioned if we could provide further medical history for him - but I understand that they need to gather all the info they can. I wonder if it would be more helpful to provide this history/records at the time of buying the insurance - rather than having to worry about it when your pet is actually ill/deceased and also grieving. However, the history we managed to provide was accepted. I phones 3/4 times over the course of the claim, and found all the staff I spoke to very friendly, understanding and detailed in their explanation. I had never gone through a claims process before and they made sure that I understood every step of the way. Ours was quite a straight forward case - he was a very healthy dog with no history of illness. I do wonder how difficult a claim would be if he'd had a history of illness .. but I guess this is the case across most insurance providers. It did take about 6 weeks for the claim to come through - fortunately our vets were happy to wait for the claim to process. Reviewed on: 18th October 2024

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